Excellent
Based on 312 reviews
nolaninterior.com4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nolan Interior is a bootstrapped e-commerce company revolutionizing the market for sofa covers. We designed our covers to empower families to embrace life's messiness while maintaining a comfortable, safe, and beautiful home. They are easy to install, machine washable, offering an affordable, stylish and convenient solution for families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions committed to create and provide products that make homes safer and your everyday lives easier. It’s an exciting time here at Nolan Interior.
nolaninterior.com (nolaninterior.com) has 312 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
312 approved reviews, newest moderated first
Molly Holtman S.
I received exceptionally quick and effective human help from support!
Reply from nolaninterior.comFeb 22, 2026
Hi there, Thank you for your wonderful feedback! 🌟 We’re so glad to hear that our team was able to provide quick and effective support 💖 Helping our customers promptly and personally is always our priority. Warm regards, The Nolan Interior Team
Mk
This company provided me with the best customer service I’ve ever experienced. They were extremely helpful by providing information, ideas, and listening to my concerns. They were prompt in their replies and responded with such kindness. Can’t say enough good things about the way they handled my issue!
Reply from nolaninterior.comFeb 22, 2026
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had such a positive experience with our team 💖 Providing helpful, prompt, and kind support is always our goal, and it means a lot to know it made a difference for you. Your feedback truly encourages us to keep delivering the best service possible! Warm regards, The Nolan Interior Team
Gabriela
Ordered 2 large chaise covers and I was happy that my order was processed so quickly because it was only a few days later that it was delivered. The quality of the covers are very good. They also have amazing customer service! One cover had a little brown stain on the top when I opened the package but I reached out to customer service and they quickly rectified the issue by sending a replacement. I ordered several more pieces!
Reply from nolaninterior.comFeb 22, 2026
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality of your covers 💖 We’re also glad our team was able to quickly resolve the issue with the stained cover — making sure our customers are satisfied is always our top priority. Thank you for trusting us with multiple pieces — we’re so happy to have you as part of the Nolan Interior family! Warm regards, The Nolan Interior Team
Sarah P.
Customer service was very helpful. Fabric is soft and nice. Colour was off of what I expected, but they offered to replace it which I appreciated. Our couch sitting cushions are not detachable and we have made it work but it's not perfect, but I'm still glad I got them. Shipping to Canada wasn't super quick but it was fine. These couch covers were certainly worth the sale price.
Reply from nolaninterior.comFeb 22, 2026
Thank you so much for sharing your experience! 😊 We’re glad to hear you’re overall happy with your covers and that our team was able to help with a replacement option 💛 We understand that non-detachable cushions can be tricky, and we appreciate your flexibility in making the covers work for your couch. We also appreciate your patience with shipping to Canada, and we’re happy to hear that you feel the covers were worth it. Your feedback helps us continue to improve and serve our customers better! Warm regards, The Nolan Interior Team
customer
Quick response, very helpful and polite
Reply from nolaninterior.comFeb 22, 2026
Thank you for your kind feedback! 😊 We’re glad to hear our team was able to respond quickly and assist you in a helpful and polite manner 💛 Your satisfaction is always our priority! Warm regards, The Nolan Interior Team
Samantha W.
Beware of the “30 day risk free trial” language. I ordered seat covers and couch blankets which were lovely - but the color/style did not work in my room. So when I went to return them, I explained that I cleaned my couches, laid everything out, looked at it for 20 minutes then pulled everything off and repacked. But I was informed by the customer service team that “even something as minor as a stray pet hair” could make me ineligible for a refund. I expect that I can’t live on the seat covers/blankets for days or weeks then return them. But a single pet hair or two seems pretty risky to me! Quality of product feels lovely though, and the service team was kind. Policy and website language needs some improvement.
Reply from nolaninterior.comFeb 22, 2026
Hi Samantha, Thank you for taking the time to share your feedback. To clarify, our 30-day “risk-free trial” allows customers to receive the covers, unpack them, and place them on their furniture to evaluate fit, color, and overall appearance in their home. We understand that trying the covers on your couch is necessary to make that decision. However, as clearly stated in our policy, items must be unused and returned in original condition. In practical terms, this means the covers must be returned in the same condition as when they arrived — without stains, odors, heavy pet hair, pet accidents, washing, or signs of extended daily use. The term “unused” does not mean you cannot test the fit. It means the product cannot show signs of active living on it. There is a clear distinction between evaluating the look and beginning to use the covers as part of everyday life. We have handled cases in the past where items were described as “unused,” but upon inspection showed heavy pet hair, staining, odors, or other clear signs of use. In those situations, the items did not meet our return standards. Our policy exists to maintain hygiene and fairness for all customers. In your case, our team assisted you throughout the process and offered a solution, which you were happy to accept. We’re glad we were able to reach a resolution and provide support. The Nolan Interior Team
Suz H.
Staff very helpful and prompt to resolve my concern. Polite and ensured I was made to feel like a valued customer. Great service
Reply from nolaninterior.comFeb 22, 2026
Thank you so much for your kind words! 😊 We’re truly happy to hear that our team was able to assist you promptly and make you feel valued — that’s exactly the experience we aim to provide every customer 💛 Your feedback means a lot to us, and we’re always here if you ever need anything in the future. Warmly, The Nolan Interior Team
kelsey P.
This company has amazing employees! From the very start, they responded so quickly and patiently to my questions. Aside from providing really good direction they made me feel like they cared. For me, that kind of Customer service is everything. I highly recommend them!!!
Reply from nolaninterior.comJan 28, 2026
Thank you so much for choosing Nolan Interior and for sharing your experience! We’re thrilled to hear that our team could respond quickly and make you feel supported 🥰. Hearing that you felt cared for truly means the world to us 🙌✨. Your kind words and recommendation make our day, and we’re so grateful for your support!
