Great
Based on 645 reviews
Nomadinternet4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST INTERNET FOR YOU AND YOUR BUSINESS!Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more.HOW NOMAD® INTERNET WORKS?We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected.DOWNLOAD NOMAD® APP.Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
Nomadinternet (nomadinternet.com) has 645 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
645 approved reviews, newest moderated first
Richard N.
When i contacted Nomad Internet customer service this morning, I was fortunate enough to be put in contact with Mark Wood. Mark was polite and easy to communicate with about my issues. Also very quick to resolve them. I was back online and presented with options to resolve my other issue in no time at all. I appreciate that. Thank you Mark.
Jennifer B.
Not great. It’s impossible to cancel. I’ve had the service about a year. They raise prices whenever they want without giving a reason. I called to cancel and they won’t discuss fixing my overcharges until I return the modem. I’ve been told 3x now that I’ll get a return label within 24 hours. No such luck, guess I’ll try again tomorrow. Seems like they are holding out so they can charge my card even more. They can’t seem to send my RMA but did find time to send an email informing me that if I try to dispute the charges they will fight it and put it on my credit.
Kin
Great costumer support good help shawn
Penny F.
I had a wonderful experience with Daniel Shaw. He was an excellent customer service representative. He solved my issue in a timely manner.
Amber W.
I have been trying to cancel services since 3/16/25, I even sent modem back and they keep taking money out of my account and all I get is a runaround.
Theresa V.
I had been trying for weeks without success to cancel my service and get a return label for the equipment. Finally got a hold of a human being and am making progress. Spoke to Daniel Shaw who was very helpful in providing me with what I needed.
Alison G.
I have had Nomad Internet for 1 month. I. The 1 month they double billed me. I contacted them and was told the issue was resolved. 2 weeks into my service they sent me a collection notice and shut my service off. I called again and it hadn't been fixed yet so I spoke with another employee that turned the service back on and apologized and offered a $25 credit for the issues. A few days ago I looked at the invoice and I received a .50 cent credit. My bill was messed with from the start. I reached out to address the situation 3 more times and nothing has been done. I called to speak with a supervisor and was denied that right. The agents are unprofessional. One told me to relax. One told me I don't have an account. I have sent multiple tickets to disconnect my service because of the issues and they attempted to take 119 again today. The CEO doesn't have an email address listed or I would have sent him the information as well.
Richard S.
The rep Daniel Shaw was so helpful and worked hard to get a resolution to my problem.
