Average
Based on 122 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that keeping your Recreational Vehicle in peak operating condition is important to you, which means it is important to us,too! Our goal is to offer a wide range of parts and products at reasonable prices, and more importantly, best in class customer service. We are here to help with your RV needs so you can focus on enjoying the open road!
RV Fridge Parts Direct (norcoldpartsexpress.com) has 122 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
122 approved reviews, newest moderated first
Deborah B.
Information on line was very understanding and useful. Ordering was very easy and delivery was alot quicker than I expected. The parts are exactly what I needed, Thank you and if in need for anything for our RV refrigerator; this will be the first place I will go. Thanks again
Pete H.
Sent the wrong part and can't send the correct part!!
Gary B.
The first order did not get delivered to me. Morgan w/RVParts Express said she would order another and have it shipped to me. Actually, I thought I was ordering directly from Norcold!
Jeff B.
I received the correct part that I ordered, in a timely manner. After that, I needed additional help to solve my RV refrigeration issue. Norcold Parts Express made every effort to assist me. Turns out the part I needed is not available. I had to slightly modify my existing part. But NPE was on the case for me. Thanks!
Hector Z.
I just had a very bad transaction with another supplier who showed a picture of one thing and shipped another and when I tried to return the item I ended up having to call the Better Business Bureau so it could be resolved when I talk to Morgan she was so understanding and so willing to do whatever I needed done to get the correct refrigerator Morgan is an asset to your company very professional prompt and helpful what a pleasant person to deal with thank you very much so far I am very pleased with everything
Andrew S.
Was extremely communicative and went above and beyond!! There customer service is awesome. T
Raymond S.
The item arrived today. We just ordered it a few days ago. We thought that was pretty fast. And it looks like just what we ordered.
Brian N.
The girl taking my order was terrific!
