Northera LLCReviews of northera.io

Created value for Bikera, helped us setup a nice webiste and did the rebranding of our trademark. check out our .cloud website

We are very satisfied with the collaboration for the launch of our website. Communication was clear and professional from the start. Frederic was our main point of contact and provided excellent follow-up throughout the entire process. Questions were handled quickly and solutions were proposed proactively. Thanks to the strong guidance and involvement, the website was launched smoothly and correctly. We would definitely recommend working with this team.

They managed the design of my logo and my web page with unfailing professionalism and efficiency, answering questions and getting ideas and changes done as they came, Highly recommended designer .

I rarely leave reviews, but I don’t want anyone else repeating my mistake. I spent roughly US$2,800 with this agency, it was nowhere near affordable and the process was painful. Their invoicing is automated, so I was paying for things that hadn't been completed even when flagging this with them. Once they have your card details, they'll just keep charging you. I was passed from one person to another with no briefing in between. Key (and dare I say basic) details we’d already agreed on were missed, so the project kept sliding backwards. The first draft looked nothing like what we’d scoped. I asked for it to be brought in line with our agreement and was told that counted as a paid “revision.” Seriously? Because they misunderstood core web-dev basics & Shopify which they claim to “specialise” in, they made some costly errors, which I had to pay for (US$400). My emails were clearly skimmed (or run through an AI bot). Questions went unanswered, points were missed, and the thread stretched on forever. I'll note that the communications they did draft were unprofessional and in broken English. This includes some of the branding work that was done, especially the Brand Voice... shocking. Promises arrived fast, follow-through never did. Get every word in writing, because verbal assurances evaporate overnight. We started via Fiverr. As soon as they convinced me to move the project outside that safety net, the workmanship and accountability crashed. The quality nosedived off platform as they took advantage of someone trusting like me who was juggling a new business and a newborn. Bottom line: The time, stress, and extra cash I spent fixing their errors far outweighed any convenience they promised. Spend your budget anywhere but here. Note this business may be registered in the US but this business is made up of a few digital nomads who aren't actually held accountable in any way. Edit to add: I see that since posting my review it has been replied to. Them using their team members’ passing as the reason for the delays (which started occurring well before this individual passed) says enough about this business and the validity of their response.

This was the first I outsoruced graphic design to this level and very glad I did. The end product was much better than it would have been otherwise, communication with Frederik and his team was very good, they were always responsive and accepted feedback, Im very happy with the final product, thanks guys,

Team delivered great design, was always responsive and delivered fast. Anytime again!!!

I worked with this company to develop a brand identity for my new business. Luke was fantastic — he was patient with me and took the time to answer all my questions. They delivered a well-presented document within the expected timeframe, and they were open to our suggestions, making adjustments to the brand identity document as needed. Even afterwards, whenever we had questions, Luke responded to my messages promptly. We would highly recommend Northera and would be happy to work with them again on future projects.

We engaged Northera to build our website, marketing collaterals, and style guide. The team went over and above to first help understand core principles of marketing (as they applied to our brand and the colors and icons relevant to us) and then to implement these principles across the full suit of collaterals they developed for us. The result is a clean and consistent set of marketing tools, ranging from core style guide all the way to completed website, PPTs, business cards, and letterhead. We were thrilled with the pace of delivery and the tailored support we got throughout the entire process