Average
Based on 39 reviews
Northern Star Moving Systems3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Northern Star Moving Systems is a full service moving company with over 20 years of combined experience. Our team of professional movers can do any job from a small studio moving to a ten bedroom home or office building moving from one state to another or locally. Our employees are dedicated to make sure your move goes as smooth as possible.Each client’s individual desires are our company’s biggest concerns on every single one of our moves. We know that every clients move is different and we take pride in providing the finest moving service our clients have ever experienced. Our agents are available at all times to help you plan your entire move from pickup to delivery and save you every penny along the way. And our friendly dispatchers and truck drivers stay connected with you along the whole way of your move that way you will always know exactly where are your belongings at any point of time.Our company provides you with the following: *Professional and uniformed movers with years of experience behind their back.*Full packing and unpacking services*Licensed as well as insured and bonded services*Well managed and courteous staff*No hidden fees or random charges along the way*Guaranteed pick up times and delivery time frames*Respectful of your communities rules and regulations
Northern Star Moving Systems (northstarmovingsystems.com) has 39 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
39 approved reviews, newest moderated first
Al M.
Worst experience. When time came for my move, their phone number had been disconnected and website vanished. After days of emails, finally got a response from a person who was rude and obnoxious. When I realized I couldn’t trust them, no response and kept my deposit. DO NOT USE THIS COMPANY. DONT BELIEVE THE FEW POSITIVE REVIEWS HERE.
Jen I.
This company is the worst ever. It was a nightmare from beginning to end. Master RIP off artist/salesman, James disappeared when we got closer to the move date. The estimated cost doubled and then they proceeded to do everything wrong. Items were packed haphazardly and boxes weren't labeled. Lamps and TVs were just thrown into big boxes with everything else. All lampshades were ruined. We are missing all our good pots and pans. Delivery was late and they didn't help unpack or take empty boxes. It cost $10,000 to move from NJ to FL and it was a terrible experience. We moved from HI to NJ a year and a half ago for under $7000 and it went perfectly. DO NOT USE THIS COMPANY!!!
Peter H.
Good movers.
Madeleine H.
BEWARE!!! This has been the worst experience I have ever had with a company. I could go on, and on, but I am not going to waste anymore time with these scammers. We had to get an attorney involved, and found out what this company has done is completely illegal. We will be filing with the attorney general to make sure they cannot do what they have done to anyone else. Please be warned.
Connie A.
I called and spoke with Tyler at Northern Star Moving Systems and he was great from start to finish. I explained to him I needed to relocate for work purposes and needed to move as quickly as possible. He was able to get all of my items picked up just a few days later with no extra charges. We went over all of the items I would be bringing and he gave me a fair price compared to the other companies I had been speaking with. He explained everything, and what to expect perfectly. I was given the customer service phone number, which is 24 hours and that was so relieving to know someone would always be there to answer my questions.
Donald M.
As a current college student, I needed assistance in moving my furniture and collectibles to my apartment. I found Northern Star Moving Systems, and they did an outstanding job in helping me move in. They picked up everything from my original home and made it much more convenient to move in. It was my first time moving out and using a moving service and I could not have been happier. Typically my family and I would always be skeptical of using a moving company, but their services and organization were undeniably impressive. Their prices are below average compared to competitors. With Northern Star Moving Systems I didn't feel cheated and very respected as a new customer. I called them and got a quote within 30 minutes. On the moving day, a bunch of movers arrived right on time with all equipment necessary for the job. Nothing was broken, nothing was out of place or missing. I thought it would be a hassle but with Northern Star Moving Systems customer service and prompt and punctual pick up and drop off times, I was surprised. I definitely recommend this for anyone who needs a reliable moving experience. Thank you Northern Star Moving Systems, I will be using your services again one day
Thomas
Northern Star Moving Systems is nothing short of amazing! I wish I could give them more than 5 stars. I had originally booked another local moving company but they never showed up. I was in utter panic and gave Northern Star Moving Systems a call and they were more than willing to help me out in a desperate time. They took care of all my moving needs from extra boxes, packing supplies and a huge moving truck. Their customer service is fantastic from the people on the phones to the movers. All very friendly and knowledgeable. I wont hesitate to call them back again for my next move. In my opinion this is the best moving company around. You don't have to worry about hidden fees (like you do with other companies or when you do it yourself) and they just put your mind at ease which is great because moving is usually such a hectic and stressful situation. If you are looking for the best moving company in town call Northern Star you wont be disappointed.
Alexis R.
Absolutely the worst moving company!! Lost my husband's entire toolbox, my kitchenaid mixer and many kitchen items, a patio chair .... etc etc. Plus damaged multiple items. They change to another company for delivery .... a total rip off company BEWARE!!!
