NorweiganReviews of norweigan.com

Hvis jeg kunne, havde det været 0 stjerner. Fløj hjem fra Dubai 14.03 med et max 8 fly. Dagen forinden var det meldt ud at denne flytype ikke måtte flyve ind i EU luftrum, efter som der få dage inden var styrtet endnu et fly af denne type ned. Finder der forkasteligt at norweigian ikke overholder sikkerhedsprocedure og desuden udsætter deres eget personale for livsfare. Har nu i 3 uger skrevet diverse mail til forskellige mailadresser hos norweigian uden svar. Skrev så til dem i går på messenger hvor jeg fik besked at der kunne gå op til 6 uger før min mail blev blev besvaret. Jeg vil bare virkelig gerne have en forklaring på hvordan dette kan ske? Jeg kommer aldrig til at flyve med norweigian igen, da jeg gerne vil nå helskindet frem til min destination.

He llegado justo 40 minutos a la hora de mi vuelo al mostrador,entregue pasaporte,enseñe tarjeta de embarque...y despues de mas de 10 minutos haciendo gestiones la señorita en el ordenador me dice: “vuelo cancelado” Vuelo a españa (Malaga) mi ingles es bastante malo, sus respuestas eran secas y sin explicacion alguna,me deja con la palabra en la boca,pedí informacion en español (personal) en ni gun momento hizo caso a mis peticiones,no me indico la venta de billetes,y si no tenia poco,se dio la vuelta y se marcho que habia acabado su turno....así que siendo las 21:00 de la noche, tengo que pasar la noche en el aeropuerto hasta mañana a primera hora. Mi familia desde españa me compra el billete.

0 stjerner!!!! Jeg har rejst rigtig mange langdistance flyvninger de sidste 3 år og første gang med norweigan men også sidste gang. Værste service og uprofessionelle personale jeg længe har oplevet. Flybiletterne var til overpris og på en tur Til Thailand tager de penge for HEADSET og tæppe. Altså det man får udleveret gratis ved alle andre flyselskaber. De tilbyder ikke en gang vand mere end en gang på en 12 timers rejse.

Change a regular ticket for 550 Dkk per person / per way. That is insane!!! I bought two tickets for Tenerife; it cost me around 3100 Dkk. I bought the tickets through NORWEGIAN VISA CARD (which by the way have insurance and ticket refund and all) But due to sickness, we couldn't travel. They told me, they won't cancel/change the tickets for free because; the illness must be listed on their insurance-list and not all diseases can be counted as a sickness in their terms !!! And when I asked for a change, they told me to pay 550/person/way so in total I must pay 2200 Dkk more plus price-difference. But funny enough Price-difference goes only ONE WAY, means If I found a flight another time and it cost 3400 for two persons, then I must pay 2200 Dkk + 300, in total 2500. But If I find two tickets that cost 798 (399 per person to Malaga fx), I still must pay 2200 for changing and NO refund from 3200 (3200-798=2402). So basically, the cheapest is to buy new tickets and FORGET the old tickets. That is not fair at all...

Cancelled the London-Singpore route and did not contact us to let us know that it was cancelled. One week to go until our holiday and no flights.

Den 20-12-18 rejste min søn og hans hund ( stor -37 kg ) til Madrid . Hunden var i et transportbur . Hunden blev behandlet med omsorg i Kastrup lufthavn . Ved ankomst til Madrid blev buret med hunden kastet op på transportbåndet , så buret væltede og hunden var skræmt fra vid og sans . Derefter kørte den rundt på båndet blandt kufferter og anden bagage . Det er simpelthen for dårligt . Dyrplageri og totalt respektløs . Norwegean bør gøre noget ved det , så det ikke gentager sig .

Terrible attitude from all their employees. From check in desk till you get outta plane

I flew transatlantic with Norweigan a couple of years ago and they were great, so this summer I ignored the reviews and booked with them again ... BIG mistake! They’ve grown so much over the past couple of years, and far too quickly for the company to handle. I arrived at Gatwick for my flight to New York which was due to take off at 6pm, and it wasn’t until past 7pm that we were called to the gate and told the flight was cancelled, as the plane was experiencing the same issues at yesterday. Surely they knew before 7pm that we wouldn’t be flying then? The staff were extremely unhelpful and just directed us back to collect bags with no further information. We were told there then was no flights for another 3 days and we would need to find our own places to stay. Thankfully as I was travelling alone, and there was a brilliant manager at the airport (who needs a promotion to a better airline) they managed to get me on the one spare seat the next day. By this point I had already paid another £300 to re book my accommodation and internal flights in the US. I finally got on the fight the next day, and it was a Wamos air flight & crew, not Norweigan at all. I hadn’t been warned of this in advance, but the only response I can get from Norweigan is that ‘you were told’, so that’s helpful there! The flight was the most cramped aircraft I’ve ever been on - we had no room to move, no entertainment systems, no air conditioning, the old tv remotes were screwed into the sides of the seats, and some of the overheads flew open on take off and landing. Safe to say I was relieved to land safely in the US. It’s all well and good posting that you have some of the newest aircraft, but how about advertising that these are mainly used for short haul? Please do not book with Norweigan until they have managed to catch up with demand and can run flights on time and on their own planes.