Great
Based on 114 reviews
Not Your Average Babe4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Halloween 365 days a year! Home of the original Pumpkin Queen!
Not Your Average Babe (notyouraveragebabe.com) has 114 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
114 approved reviews, newest moderated first
Lauren S.
I’ve ordered from this company a few times, mainly clothing, and have been super happy with what I get from them. The quality is great, clothing is super comfortable, and the style is super cute and spooky—a combination that is weirdly hard to find for women. I love my “dead inside” shirt and “pumpkin queen” sweatshirt and will definitely be ordering from them again in the future.
Sam M.
Loved every single spooky piece that I received.
kelsea B.
Love this company so much the tumblers to the pop sockets everything came in a timely fashion and in good condition. And the quality is superb
Hailey
Quick response time and quick shipping. Great quality products!
Mik
I absolutely love NYAB products! They take a little longer to get to you, but they are worth the wait! They are handmade and top notch quality! Absolutely love everything I've ordered!
Hope L.
Loved my sweatshirt! So soft and I’m ready for spooky season 👻 waited a little bit for shipping but worth it when I received it. Would rather wait and get good quality than buy from someone else and get it fast but cheaply made.
R T.
The “5-30 business day” turn around is a joke. I placed an order 3 months ago that is still showing as unfulfilled. I’ve never ordered from this company before, so the long delay had me worried I’d been scammed. I waited 6 weeks (30 business days) to inquire about my order, only to be met with excuses as to why the whole thing is unfulfilled. Basically, if you order a subscription box with any other item, the entire order will be held until they receive all of their inventory. They will not make multiple shipments as “you’ve only paid for shipping once.” They will not update you on the delay unless prompted, and with each inquiry the excuse will be different. My advice to the company is to just eat the cost of additional shipping so you don’t lose customers to chargebacks. A 3+ month turn around period is wild in this day and age, I’m pretty sure the Ever Given had a quicker turn around than this. My advice to potential customers is to avoid purchasing through this company.
Reply from Not Your Average BabeAug 8, 2023
Hey Ghoul, Thanks a bunch for speaking up about your recent order – your feedback is gold to us. We're bummed that things didn't go as smoothly as we hoped, but we're here to fix that. First off, we want to make sure you know we did shoot all customers an email explaining the delay with the boxes. It must have gotten lost in the shuffle, so we attached a copy of that email we sent on July 7th to another one we sent when you got in touch at the end of July. Our aim is to always be straight up, so we're sorry if there was any confusion there. Now, about that "5-30 business day" thing – we totally understand why that could've been a bit fuzzy. We should've been clearer that our cool subscription boxes follow their own processing timeline, which we mention in the box description. We're taking your feedback to heart and working on making it super clear moving forward. We see how the whole combined shipping deal could've thrown a wrench when you added a subscription box to your other goodies. It seems like a bit of a head-scratcher, and we're taking this as a cue to get better at explaining the option to ship stuff separately in the future. Sorry for any hassle this caused. Just a heads-up, when you asked if the items would ship with the box, we went with a yes because of that question. But it didn't cross our minds that you might prefer separate shipping since you didn't ask. Lesson learned, and we're all about growing from it. The good news is your tracking has already been sent to you and your order should arrive within a week. If you cannot locate your tracking email, please let us know so we can resend that. We're all about giving you a top-notch experience, and we're determined to make things right. Whether you need a hand or just want to chat about this, our super-friendly customer service team is all ears. We're dead set on turning this around and nailing it next time. Massive thanks for sharing your thoughts. Your support rocks, and we're excited to show you a smoother, better side of Not Your Average Babe. Here's to more seamless orders and nothing but good vibes ahead!
Christine
Love the cup design! 🥰🥰
