Noun NaturalsReviews of nounnaturals.com

Reply from Noun NaturalsJun 15, 2026

Hey Leda, really appreciate you saying that. I know the delay wasn’t ideal, so it means a lot that you recognized the communication and what we’ve been working on behind the scenes. Excited for you to try what’s coming next.

Reply from Noun NaturalsFeb 27, 2025

Hey! We sincerely apologize for the inconvenience you've experienced. Due to an unexpected supply chain issue, we received over 20,000 notifications in a short period, which may have caused your support ticket to be accidentally marked as resolved. We did our best to notify all our customers via email and SMS, but it appears we missed connecting with you directly—our sincerest apologies for that. We’ve been in business for over 8 years and truly value our customers' trust. While hiccups can happen, we are committed to making things right. Our supply chain issues have been fully resolved, and our team is ready to assist you. Please reach out to us directly at [email protected], and we'll prioritize resolving your order. Thank you for your patience, and we look forward to making this right for you!

Reply from Noun NaturalsFeb 27, 2025

We sincerely apologize for the experience you've had. Due to an unexpected supply chain issue, we received over 20,000 notifications within a short period, which may have led to your support ticket being accidentally marked as resolved. While we sent out notifications via email and SMS to keep everyone informed, it’s clear we fell short in connecting with you directly—our sincerest apologies for that. Noun Naturals has been around for over 8 years, and we’re grateful to have earned the trust of over 600,000 customers. Unfortunately, our new Trustpilot account does not display our previous reviews, which we know could help ease concerns during this temporary hiccup. Rest assured, our supply chain issues are fully resolved, and our team is here to help. Please email us at [email protected], and we will make resolving your issue our top priority. Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right.

Reply from Noun NaturalsFeb 27, 2025

We sincerely apologize for the delay and the frustration you've experienced. Due to a significant supply chain issue, our operations were a bit of a mess, and it’s clear this has impacted your order. We understand how disappointing it is to wait this long without clear communication—this is not the experience we want for our customers. The good news is that our supply chain issues have now been fully resolved, and we are actively working to address any outstanding orders. Please email us directly at [email protected], and we’ll make it our priority to get your order moving and provide you with an accurate update. We truly appreciate your patience and hope to make this right for you.

Reply from Noun NaturalsFeb 27, 2025

hey looks like we took care of it! Please reach out to us directly at [email protected], and we’ll make sure your order is prioritized. We truly appreciate your patience and understanding, and we’re grateful for the chance to make this right if we already did not