Novilla MattressReviews of novilla.net

I ordered a 12 inch Queen. Unfortunately it only reached 10 inches. I contacted the company and sent pictures. In return I was sent a topper to cover the inches lost. I appreciated how they helped me in a timely manner. My only problem is the topper doesn’t stay in position and bunches up in one corner.

I love my new mattress! It is very comfortable and I am intending on purchasing another one for my other bedroom. Great value for the price!

My husband and I made an agreement to purchase a king size mattress once we bought a house. So many options out there to choose from. I read reviews online and they were all true! This bed is the perfect blend of soft + firm. We sleep so soundly and don't wake up when our spouse rolls out of bed in the morning. Our daughter often joins us in the middle and there is room for all of us. We would highly recommend the hybrid mattress to any of our friends or family. You can't beat how good the quality is for the price!

Completely amazed a mattress like this can come vacuum sealed and still unroll into a great night sleep! Should have purchased years ago

Product: Novilla 2 Pack Bed Pillow with Zipper Adjustable Down Fiber (Queen) Vendor: sweetnighthome (eBay Seller) I must say that these Novilla pillows are the best set of pillows that I have ever slept on. They are so good that I ordered a second set from "sweetnighthome" on eBay. This particular eBay vendor is very good, and ships extremely fast. The customer service was also outstanding, with updates on my order throughout the shipping process. I received both of my orders in less than a week! Now that's fast. These Novilla pillows are extremely flexible to fit anyone's needs. Simply take out as much filling as needed to suit your liking for maximum comfort. Should I need anything else for my bedding set up, I will surely pay the "sweetnighthome" eBay Store a visit for more Novilla products. I love all of my purchases!

I had ordered a full size novilla mattress from amazon and received a queen size. By the time I noticed, I had missed the return policy by 2 days. Amazon refused to help. I chose to reach out to Novilla Customer service. I explained my situation and that I had not purchased the mattress through them directly. Aring was the agent who dealt with my situation. She was extremely helpful and understanding. Aring sent me the full size mattress I had originally ordered free of charge. Thats definitely customer service you don't get nowadays. I can't tell you how much I appreciate what she did. The mattress itself is very comfortable. My son loves it. Thank you again Aring and Novilla. If ever I'm in search for a mattress, I will make sure to order directly from your website.

I am very pleased with this mattress. I have the 12 inch Bliss. I had a back pain from my previous mattress that has disappeared. It didn't disappear immediately, but over the course of a month sleeping on this mattress, it has gone. It is a lovely combination of soft and firm.

Its been a week and they still haven't shipped my Mattress. I've emailed and called several times but got no response. They guaranteed delivery within 2 days and haven't even put given the item to FedEx yet. Absolutely the worst mattress buying experience I've ever had. I've been sleeping on my couch for the last 4 days.