NSPRE™ Electronics, LLCReviews of nspreelectronics.com

Reply from NSPRE™ Electronics, LLCSep 2, 2021

Greetings, After accessing this order (2361) we see here that it was successfully delivered on June 24, 2021 at 8:45PM. Update: Your review shows you left review for 2361. Thank you for update, I will forward your new order number to shipping and handling to access. Delivery Update: USPS has now located customer package and has successfully delivered. We apologize for any inconvenience that was caused in the process of locating the shipment and hope you enjoy your wearables. 😌

Reply from NSPRE™ Electronics, LLCSep 2, 2021

Greetings, We see that you order was delivered on August 28th, 2021. Have you connected with our support team at [email protected] to have this issue looked into and getting a replacement. It's the best way to surely resolve this issue. Best, Val Breston, NSPRE® Social Handling

Reply from NSPRE™ Electronics, LLCJun 25, 2021

Update for Reader Purposes: There will NOT be a 2-week shipping time on all orders. An individual’s shipping delays, is not a reflection on ALL customer orders. Unfortunately, like ALL carrier they may indeed experience delays but this will not be the case for all customers. NSPRE has added additional shipping carriers to ensure we ship with the best carrier for your order’s possible. Update: USPS has successfully delivered this customer’s package as of July 2, 2021. Hi, After looking into this, I see that our team has attempted to assist you effortlessly today. Unforturnelty you are requesting a refund for an order that is still in transit to you for delivery. We have offered you solutions that can help you locate your package. We've informed you that we've personally spoken with USPS. We were given the same information on the USPS tracking page and told to allow the tracking to update (We informed you of this information); we have provided you with the details to file a claim. We have provided you with a contact for USPS to call directly. USPS, like all carriers, may experience delays, and this is not uncommon; however, as a consumer, it is essential to review our shipping, returns, and refund policies to ensure you agree with policies before purchasing. You can check here: https://www.nspreelectronics.com/pages/shipping-and-returns We would like to continue assisting you as I see an NSPRE Rep is assigned to overlook your order. It is indeed the customer's responsibility once the item has been shipped, as NSPRE does not have control over or access to the carriers used. This, however, does not stop us from assisting in as many ways possible. Unfourtnerly, this order does not qualify for a refund or the shipping of a new item just yet. Thank You