Great
Based on 387 reviews
Nuamore4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our collection is curated with dedication. Each piece whether jewelry, sunglasses, or watches is crafted by artisans in one of the finest ateliers. Our collection symbolizes a blend of timeless elegance and minimalist design, enriched with a touch of luxury. Whether you’re drawn to the classic charm of vintage or the clean lines of modern design, we create our pieces to suit every style, always with a unique twist.Bringing elegance to women in every corner of the globe.
Nuamore (nuamore.com) has 387 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 8 reviews with 3 stars · Clear filters
Cheryl C.
Nice watch but Shipping takes awhile. Still waiting for the other half of my order.
Reply from NuamoreOct 6, 2026
Hi Cheryl, Thank you for sharing your feedback. We’re happy to hear that you’re enjoying your watch, and we understand the frustration of still waiting for the remaining part of your order. We hope the rest of your order reaches you soon, and we truly appreciate your patience in the meantime. Warm regards, Team Nuamōre 💙
Sydney A.
Edit: I increased the star rating from 2 to 3 because the company responds quickly to customer inquiries and complaints. After seeing an ad on social media, I purchased two watches for what I thought was a good price. During the long wait for shipping (it was a pre-order, so I knew it would take a long time), I was inundated with emails to buy more at a lower price, and my social media feeds were filled with ads for the same watches at a MUCH lower price. (Also, the ads said the watches were in stock—so why did it take them so long to ship?) When I contacted the seller about my order (when it took longer than expected), I appreciated that they responded right away, and my watches were shipped shortly thereafter. The watches finally arrived. The tool that I paid $6.95 for is worth about $1.50. It definitely should have been included for free. It was all but impossible to remove the links with that tool. The video on their website wasn't very helpful, but I found a video on YT that was better. (Tip: Use WAY more pressure than you think you should.) The watches feel very light and cheap, but the Gold Coast Oceana looks nice (and it is keeping good time so far). The face of the Sage Oceana is darker and brighter than it looks online, making it look cheap and garish, so I wanted to exchange it for a different one, but they charge a $10 restocking fee, and you have to pay for shipping both ways (!), so it's not worth it to exchange. Be sure to read the return and exchange policies before you buy! They said I would receive a "mystery gift" with my order, but it hasn't arrived yet. Overall, I like one of the watches and will wear it, but I would not buy from this seller again because of the $10 restocking fee, return shipping fee, and the ridiculous price reductions and email spams after purchasing.
Reply from NuamoreSep 24, 2026
Hi Sydney, Thank you for sharing your experience. We’ve taken the concerns in your review seriously and have personally followed up with you to make sure we have the opportunity to address them. Your pre-order was prioritized with our fulfillment team and was ultimately delivered on September 21st. We’ve also followed up with you regarding the Sage Oceana, the link-adjustment tool, and the concerns you had with the overall purchase, and we’re ready to work with you on a solution. We also clarified the Mystery Gift included with your order and what was for. We genuinely value every customer and don’t want anyone to feel that their concerns are left unresolved. We hope to have the opportunity to address the remaining issues with you directly and leave you feeling satisfied with the outcome. Warm regards, Team Nuamōre 💙
Kerriann
Update- although I personally wouldn’t order again based on the quality of the item, I did receive very good customer service due to the bad experience I’d had. I was refunded before my return had even been received so was impressed with how this was handled Based on the quality, these watches shouldn’t be sold for £10, let alone £100+. Cheap and tacky looking, packaged in a cardboard gift box wrapped in a bag and sent to you looking like a 5 year old has packed his mums Vinted order. Delivered much later than the timeframe given on the website. Giving a 1 start as the customer service team have actually been quite responsive and helpful
Reply from NuamoreSep 13, 2026
Hi Kerriann, thank you again for your detailed feedback, we'd like to give a fuller explanation here. First, on packaging: since your order, we've upgraded our packaging across the board, every watch now ships with a premium, book-style presentation box, similar to a coffee table style keepsake box, rather than the packaging you received. We're sorry your order arrived before this update, and your feedback here was genuinely part of why we prioritized the change. On delivery timing, we want to be transparent about where the delay actually happened. Once your order shipped from our US facility to the UK, it arrived within 8 days, which is in line with the international shipping timeframe advertised on our website. Where we fell short was in dispatch time, the time between your order being placed and it actually leaving our facility, and that part took longer than it should have. We take full responsibility for that gap, and it's something we're actively working to improve. We also want to explain why our shipping process works the way it does: we intentionally use couriers who can reliably deliver internationally without customers being hit with unexpected customs or import fees at the door, we handle that entirely on our end. This does add some time to the process compared to faster, less reliable options, but it protects customers from surprise charges. Because we recognized we fell short here, we offered a free return, a full refund, and a free return label, no cost to you at any step. We're glad to make that right, and we appreciate you giving us the chance to. Warm regards, Team Nuamōre
Tracey
Lovely watch, smaller face than expected, couldn’t adjust strap, other than that very nice.
Reply from NuamoreJul 24, 2026
Hi Tracey, Thank you for your feedback! We’re glad to hear you think your watch is lovely. We’re sorry to hear the watch face was smaller than you expected and that you had difficulty adjusting the strap. If you need any assistance, please feel free to contact our support team, we’ll be happy to help. Warm regards, Team Nuamōre 💙
Clarissa L.
The Watch is smaller than you can See in the photos. I Never received the Gift.
Reply from NuamoreFeb 20, 2026
Hi Clarissa, Thank you for sharing your feedback. We’re sorry to hear that the watch felt smaller than expected. On each product page, we provide the exact case diameter and sizing details so customers can review the measurements before purchasing, but we understand that proportions can sometimes feel different once seen in person. Regarding the gift, this is typically included during fulfillment. It was sent to you via email with a special voucher customized just for you. We also offer a 14-day hassle free return process, so if the watch isn’t the right fit for your style, you’re welcome to return it in line with our return policy Warm regards, Sophie Team Nuamōre 💙
customer
I have ordered 2 watches and have no update on the shopping status since the 13 Dec 2025 so please update me. #115668 is my order number for one of the watch I received today. The other one will be sent on 23 / 01 as pre ordered. I had communication today about this. The product is great/ the shipping not so great.
Reply from NuamoreFeb 3, 2026
Hi there, Thank you so much for reaching out and for sharing your experience with us. We sincerely apologize for the lack of shipping updates and any frustration this may have caused. Your feedback is important to us, and we’re actively working to improve our communication around shipping timelines. If there’s anything else we can assist you with, we’d be happy to continue helping you via email, please don’t hesitate to reach out. Thank you again for your understanding and for choosing Nuamōre. Warm regards, Karla Team Nuamōre 💙
Julie von B.
I rated it a 3 star only because it said postage to Australia was 4-7 days but it took longer than that. Once I enquired about the delay, communication was on point thereafter and the item arrived soon after. The quality is exceptional so it was worth the wait.
Reply from NuamoreDec 15, 2025
Hi Julie, Thank you for sharing your experience and for the thoughtful feedback. We understand how important delivery timelines are, especially for international orders, and we’re sorry the shipment to Australia took longer than expected. We’re glad our team was able to step in quickly once you reached out and that your order arrived soon after. It truly means a lot to hear that you’re happy with the quality and felt it was worth the wait. Thank you for your patience and for giving us the chance to assist. Warm regards, Sophie, Team Nuamōre 💙
Cathy J.
I think the watch is cheaply made. I also thought the face was going to be bigger. It’s super hard to clasp and I reached out to return and they said take a video. Are you kidding me? I didn’t send it back too much trouble making a video. Don’t know how to change the date. Brand won’t last because it feels cheap.
Reply from NuamoreNov 26, 2025
We did our best to reach out and get this resolved for you, and we sincerely apologize if your experience hasn’t been as smooth as we hoped. 💙 We truly appreciate your feedback and are here to assist with any issues you may have.
