Great
Based on 54 reviews
NuEar4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hearing Independence guides everything we do. It's not only what we strive to provide each person who walks through the door, it's what makes us different from other hearing healthcare providers. NuEar hearing aids have been improving the lives of people all across the country since 1976. Formed by hundreds of independent-minded hearing professionals just like us, the network of NuEar providers now stretches nationwide. Together, we don't just offer better hearing. Together, we give you piece of mind knowing that no matter where you are or where you go, NuEar will be there with you.
NuEar (nuear.com) has 54 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
54 approved reviews, newest moderated first
Bobby C.
Excellent product and excellent diagnostic and follow up with Hearing Aid Consultants in Jefferson City, MO. Hearing aids are only as good as the follow up. I am extremely satisfied with both.
Reply from NuEarDec 9, 2019
Thank you for the wonderful review, Bobby! Your comments inspire us to deliver the best hearing aids and service!
Stonna S.
I am very happy with my hearing aids My husband is delighted to have the volume level, on the tv, down! I was especially happy with the gal who did my hearing test and the follow-up!
Reply from NuEarDec 9, 2019
Hi Stonna, Thank you so much for taking the time to share your experience, we are very happy you are happy with your hearing aids!
Bill W.
I am testing a new pair of NUEAR Circa AI hearing aids. Here are my impressions so far... 1/ The Thrive Hearing app isn't yet available for my new iPhone 11ProMax. Given this phone's been available for over a month that's inexcusable. Companies are provided advance notice and, apparently, NuEar chooses to put a product on the market without providing essential service. So..I downloaded the app to my wife's iPhoneXsMax. That took way too long on a fast connection. I then attempted to pair my hearing aids with her iPhone with...Success after a couple pairing attempts. Do I need to write any review and impression beyond #1 above? No but I will mention one positive. 2/ I don't yet have the remote mic so I used the mic on my wife’s iPhone XsMax. My "other" hearing aids I've been wearing for 4 years are Starkey "made for iPhone" hearing aids. The "live listen" using the iPhone's built-in mic with them was essentially useless due to the over 1/2 second time delay of my own voice going to the iPhone and back to my hearing aids. The new NuEar Circa AI hearing aids work GREAT in this function. No delay and conversation is very clear. For around $7,000 for a pair one would think (I certainly do) that NuEar could do better! This update on October 31...I did the Thrive app update and can now use my iPhone11ProMax with the CircaAI hearing aids. That’s the good news. The bad? I’ve had to “forget” and then “pair” them again and again. I called tech support and they were very helpful as they could be given what I believe continue to be hearing aids pushed out to the public before being ready for prime time. I should have known better. My Starkey “made for iPhone” aids had serious shortcomings so why should I expect better results with CircaAI aids. 1st error? Shame on you. 2nd error? Shame on me. If you buy the CircaAI hearing aids make certain to get an extended right to return them for a full refund if problems continue.
Reply from NuEarOct 30, 2019
Hi Bill, Thank you for sharing your thoughts with us and for your patience as we resolve the compatibility issues you have experienced. We’re extremely sorry to hear about your frustrations and we will use your feedback to improve our products and service. We are pleased to share that the previous concerns for iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max have been addressed and remediated with the latest Thrive App update, released October 29, 2019, when combined with the latest iOS 13.2 updates. Happy to hear your hearing aids are experiencing little/no delay and clear conversation with the new NuEar Circa AI Hearing Aids. :-) Comments and concerns shared by NuEar users are fantastic feedback to allow us to keep delivering products that meet the needs of users such as yourself and we thank you for that. We are committed to driving the best product performance and quality with each release. Sincerely, NuEar
Keith R.
NuEar products are amazing. They have continued to help with clarity in understanding speech, taking out background noise and helping with tinnitus. Every update, promises better hearing health care for all of our patients.
Reply from NuEarAug 26, 2019
Thank you, Keith!
Musa J.
The best customer service and technical support ever. Excellent quality of hearing aids that house an amazing technology that's user friendly. The best custom product in the world.
Reply from NuEarAug 14, 2019
Hi Musa, Thank you for the wonderful review!
Tim J.
Great hearing aids!! I love that I can hear the phone right in my hearing aids and I can now hear my wife again.
Reply from NuEarAug 14, 2019
Hi Tim, Thank you for taking the time out of your day to leave us such a nice note! We are happy to hear you are able to reconnect with family!
Al L.
I have had the pleasure of working with NuEar for 27 years. The entire staff, including myself, are continually impressed with NuEar hearing aids and their knowledgable hearing care professionals. NuEar's continuing education programs are consistently first class, focusing on the highest level of patient care and industry leading hearing aid technology. I would highly recommend NuEar to anyone, whether a hearing care professional or patient.
Reply from NuEarAug 14, 2019
Thank you, Al, for taking the time to write such a nice review - your comments motivate us to continue to provide the best service and products for you!
Roy T.
Honest, straightforward and knowledgeable
Reply from NuEarAug 14, 2019
Thank you, Roy!
