Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 716 reviews with 5 stars · Clear filters
David W.
Great Customer Service which is hard to find today!
Reply from NutrisenseOct 5, 2024
That's fantastic to hear! We're thrilled that you've had such a positive experience with our customer service. Thank you for sharing your kind words! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Michaela
I worked with Chiemi to resolve a few questions and she was very helpful, knowledgeable, understanding, and kind. Nutrisense has been a great program thus far and staff have been greatly helpful. 5 stars!
Reply from NutrisenseOct 5, 2024
That's amazing to hear! We're thrilled that Chiemi was able to provide you with such excellent support. It's great to know that our team has been helpful and knowledgeable throughout your Nutrisense journey. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Kufasi S.
I got Renee to help ! I loved the fact that I got a detailed and prompt response. All the counter questions I may have had were given in that initial response.
Reply from NutrisenseOct 5, 2024
That's fantastic to hear! We're thrilled that Renée was able to provide you with such excellent and thorough support. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Lulu
As an unprepared user, I chose a monitor and wasn’t convinced it was the correct one for me. It would have been much more helpful to have Nutrisense recommend the appropriate monitor. Not enough information or an overload of too much info from Nutrisense, I’m not sure — but all of a sudden I had a box of monitors, and when I clicked on that monitor on the Nutrisense app, it told me that monitor was not supported. I was beyond confused at that point. Jennifer was there every step of the way to get me through to the next steps. I honestly was ready to ditch the whole program out of frustration. But Jennifer’s guidance and calm demeanor saved the day. If not for her…. Nutrisense’s process wouldn’t be for me.
Reply from NutrisenseOct 5, 2024
We're thrilled that Jennifer was able to provide you with the guidance and support you needed to continue your Nutrisense journey. Her dedication to helping customers is a testament to our commitment to excellent customer service. Thank you for sharing your experience and for giving Nutrisense another chance. We're here to support you every step of the way. Best regards, Juan your Nutrisense Customer Support Team Lead
Mary S.
Carolina and the whole customer support team is incredible. My monitor wasnt syncing with the app. After some trouble shooting and no resolution, they promptly shipped me a new monitor. I love their fast response and thorough support to make sure things are resolved.
Reply from NutrisenseSep 21, 2024
That's amazing to hear! We're thrilled that Carolina and the whole customer support team were able to resolve the issue with your monitor and provide you with excellent service. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Rachelle A.
The learning opportunities on the app have been invaluable. The graphs are also informative and timely. Thankful for the nutritionist in order to help me with a plan of action. Additionally, I reached out to support bc my sensor quit syncing and it was quickly resolved.
Reply from NutrisenseSep 13, 2024
That's amazing to hear! We're thrilled that the app's learning opportunities and graphs have been so helpful for you. It's fantastic that your nutritionist has been able to provide you with a valuable plan of action. Thank you for sharing your positive experience! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Caitlin
Very efficient and easy to communicate with. Customer service is always friendly and helpful. Sensors shipped fast.
Reply from NutrisenseSep 13, 2024
That's fantastic to hear! We're thrilled that you've had such a positive experience with Nutrisense. Thank you for sharing your kind words about our customer service and fast shipping. 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
Noreen A.
I had very good experience with the company, very efficient in answering my questions.
Reply from NutrisenseSep 13, 2024
That's fantastic to hear! We're thrilled that you had a positive experience with Nutrisense. Thank you for sharing your kind words about our customer service. 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
