Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Nutrisense
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
FRAUDULENT ACTIONS!! This company has NOT provided me a phone call with a dietician like it said it would. It OVERCHARGED MY ACCOUNT nearly ten dollars more than what the plan stated. THEY DON’T PROVIDE A PHONE NUMBER I have not been able to talk to cancel and get my money back.
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Caroline K.
Do not sign up for this product
Do not sign up for this product. You can get the same, worthless, product on Amazon for much less (which I tried earlier this year). These biohacker CGM are not accurate. Mine was off between 15-40 point high and low as measured against a blood reading. If you want accurate information you will need to find medical grade CGM's or use a Keto Mojo. I am very sad to give this review as I have been purchasing Nutrisense CGM's for years and found the data accurate and actionable. But alas for the same or hight price now they provide substandard CGM's...IMHO. Oh, and to cancel a 3 month subscription it cost me $200!
Reply from NutrisenseSep 28, 2026
Thank you for sharing your experience, Caroline. We're truly sorry to hear that the product did not meet your expectations.
Our Customer Support Lead, Keerthy, will be reaching out to you directly via email to better understand your concerns and see if we can find a solution that works for you. We value your feedback and would appreciate the opportunity to discuss your experience further.
-Nutrisense Customer Support
AD
AEC D.
Go the Amazon Route Instead
You can buy the Stelo CGMs on Amazon for less and get the same monitoring and advice through the Stelo App. I didn’t realize I had signed up for a subscription until I got billed again. Almost certain I signed up for just 1 month to try the sensors and see about continuing. Once I got billed, I worked hard to cancel. Cancellation only available through the app. Ultimately I was successful but I had to set up the app in order to do so. Setting up the app required me to give a lot of personal information and set up an appointment as I couldn’t use any of the functionality of the app without first handing over the personal information and setting up an appointment.
I had to go in and cancel the appointment after canceling the subscription.
Total waste. Go to Amazon. Get the Stelo (or other) sensor and save a lot of money. I had a great experience with the Stelo App. Learned a lot Changed eating habits after wearing sensor over just 2 weeks. Go this route and ditch the Nitrisense product.
Reply from NutrisenseAug 11, 2026
Thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced managing your subscription and navigating the app. While there are alternative ways to cancel your account beyond the Nutrisense app, we’d appreciate the opportunity to connect with you directly and address any remaining questions or concerns.
Please feel free to reach out to our Support team at [email protected]. We look forward to speaking with you!
– Nutrisense Customer Support
FR
Franklin
Avoid Nutrisense.
Avoid Nutrisense.
I signed up for what I understood to be a three-month program and had no intention of continuing beyond that period. When I discovered that Nutrisense had renewed the membership because I had not canceled within its required timeframe, I contacted customer support immediately and asked for a reasonable resolution. They refused to offer any flexibility whatsoever.
What bothers me most is not the money; it is the complete lack of fairness. Most reputable subscription businesses understand that mistakes happen and value customer goodwill more than enforcing a technicality to collect another payment. Nutrisense chose the opposite approach. Their support team showed no interest in helping and no willingness to treat a customer acting in good faith reasonably.
I have dealt with countless subscription companies and have never encountered one less willing to do the right thing. A business should earn renewals because customers value the service, not profit from customers missing a cancellation deadline.
Also, avoid the product itself. In my experience, it is dramatically overpriced for the value it provides, and there are far less expensive ways to obtain similar information. Between the inflexible subscription practices, terrible customer service, and an overpriced product, I cannot recommend Nutrisense to anyone.Avoid Nutrisense.
I signed up for what I understood to be a three-month program and had no intention of continuing beyond that period. When I discovered that Nutrisense had renewed the membership because I had not canceled within its required timeframe, I contacted customer support immediately and asked for a reasonable resolution. They refused to offer any flexibility whatsoever.
What bothers me most is not the money; it is the complete lack of fairness. Most reputable subscription businesses understand that mistakes happen and value customer goodwill more than enforcing a technicality to collect another payment. Nutrisense chose the opposite approach. Their support team showed no interest in helping and no willingness to treat a customer acting in good faith reasonably.
I have dealt with countless subscription companies and have never encountered one less willing to do the right thing. A business should earn renewals because customers value the service, not profit from customers missing a cancellation deadline.
Also, avoid the product itself. In my experience, it is dramatically overpriced for the value it provides, and there are far less expensive ways to obtain similar information. Between the inflexible subscription practices, terrible customer service, and an overpriced product, I cannot recommend Nutrisense to anyone.
Reply from NutrisenseJul 30, 2026
Thank you for taking the time to share your feedback, Franklin. We're sorry to hear that your experience didn't meet your expectations.
We'd appreciate the opportunity to review your situation more closely. Please reach out to [email protected] and ask to speak with Keerthy in your email, and she'd be happy to personally look into your case.
– Nutrisense Customer Support
CV
Christian V.
The Website is obviously at least partly bot generated
The Website is obviously bot generated, or at least large parts of their content. Like one article Reviewed by: Carlee Hayes, who apparently can't read or doesn't know what she's reading.
An example?
“The ketone blood test involves drawing blood from a vein, usually from inside the elbow or back of the hand. The blood sample is then tested for ketone levels.”
This was just derived from a study where the lab technicians drew blood that way. It's in NO way the standard to test for ketones.
My trust in a reviewed article that contains this kind of error: gone.
Reply from NutrisenseJun 29, 2026
Thank you for taking the time to share your feedback. We appreciate your thoughts and understand the importance of our content and its impact on your confidence in what we provide.
We value feedback from both our members and readers, and have shared your comments with our team for review.
AL
Ahava L.
Premium Price for Costco Sensors
I used Nutrisense a few years ago and had a great experience. Their sensors were reliable, accurate, and worth the premium price.
After recently experiencing poor performance from over-the-counter Dexcom sensors, I decided to return to Nutrisense and paid for a month of sensors, despite the significantly higher cost.
To my surprise, the exact same Dexcom sensors arrived.
Four days later, the sensor failed completely.
While sensor failures can happen, what is especially frustrating is paying nearly three times the cost of over-the-counter sensors only to receive the same product and then have it stop working after just four days.
I contacted Nutrisense support by email and have yet to receive a response.
At this point, I'm removing the sensor and requesting a refund. I expected a premium experience for a premium price. Unfortunately, that has not been my experience this time.
Reply from NutrisenseJun 4, 2026
Thank you for sharing your experience, and we're sorry to hear about the sensor failure.
While Nutrisense currently uses the Dexcom Stelo sensor, our goal is to provide a complete experience that includes the Nutrisense app, personalized insights, and access to support resources alongside your glucose data.
That said, we understand how disappointing it is to experience a sensor issue so early in the wear period. Our Support team would be happy to take a closer look at your account and review what happened.
Please reach out to us at [email protected] and ask for Keerthy, and we'll be glad to assist further.
The Nutrisense Support Team
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Kent S.
Zero Customer Service Representative, Every thing is Via Their Nutrisense App.
Why is it so difficult to and almost Impossible to Cancel my Subscription with this Company Nutrisense, I have been trying to Cancel my Subscription for a few months now, it Very Difficult to speak to anyone, You have to used the App for Everything problem Zero Real Person CustomerService on the Phone, Every Damn thing to Address is via Their Damn App, and every month your Company Nutrisense take $149 out of my Bank and this month June 1, 2026 it increased to $179, I just want out of this Nutrisense Company also please STOP Sending these Stelo Glucose Biosensors, I have 6 unused box Stelo biosensors I need to Return also. STOP TAKING MY money and cause me overdraft fee at my bank and Sending these Products PLEASE I need to speak to someone a.s.a
P I just need to Cancel my Subscription. End of Story, Their is No Remedy, I Truly Believe it a Scam taking Place, Please Just Cancel my Subscription and QUIT Debiting My Bank Account, Thank You Have a Good Day, That All
Reply from NutrisenseJun 3, 2026
Hi Kent,
We're very sorry to hear about your experience and understand how frustrating this must be.
Our Support team has reached out to you directly from [email protected] and is actively reviewing your account. We'll work with you to address your subscription concerns and help find a resolution as quickly as possible.
Please keep an eye on your inbox, and feel free to reply directly to our email so we can continue assisting you.
– The Nutrisense Support Team
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Abbie Z.
Dishonest marketing and hidden fees…
Dishonest marketing and they require cancellation fees to cancel services. They marketed 6 months at a cost of $99 total and billed first month at $99 plus tax and fees and are trying to bill for $179 monthly plus taxes and fees with NO out other than a $200 cancelation fee. This program is a complete scam. The D7 app that you’re also required to download is more accurate than nutrisense and to fully use the program you need a third app with a secondary subscription!!!
Awful customer experience, false ads, and not a great product.
Reply from NutrisenseMay 20, 2026
Hi, we’re sorry to hear this has been your experience and appreciate you sharing the feedback. We’d really like the opportunity to review the account and billing concerns more closely with you.
Please feel free to reach out to us directly at [email protected] and ask for Keerthy so we can take a deeper look into this together.