Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 716 reviews with 5 stars · Clear filters
Susan T.
Love the nutritional support! Karen is extremely knowledgeable and answers all my questions.
Reply from NutrisenseJul 17, 2024
We are so glad to hear that! Our nutritionists are top-notch, and we're thrilled to hear Karen's knowledge is making a positive impact on your health journey. Thanks for sharing this fantastic feedback! Best regards, Juan your Nutrisense Customer Support Team Lead
Frankie G.
Jennifer Rivers was a total professional and made me feel so supported and well taken care of. Wonderful experience
Reply from NutrisenseJul 16, 2024
This rocks! We're thrilled to hear Jennifer made you feel like a rockstar throughout your Nutrisense journey. Thanks for sharing this fantastic feedback! Best regards, Juan your Nutrisense Customer Support Team Lead
Colleen G.
I want beige monitor stickers. The black stands out too much and I don’t want to keep explaining to strangers.
Reply from NutrisenseJul 16, 2024
Thanks for reaching out about the CGM monitor! We understand black might stand out a bit more than you'd like, and constantly explaining it to strangers can get tiresome. We're always looking for ways to improve the user experience, and your feedback is valuable. Thanks again for your feedback! Best regards, Juan your Nutrisense Customer Support Team Lead
Susan
What I really appreciate it was the quick response to my situation and how accommodating she was.
Reply from NutrisenseJul 16, 2024
Thanks for letting us know about your positive experience with Nutrisense customer service! We're thrilled that our representative was able to quickly address your situation and provide exceptional service. Thanks again for the positive review! Best regards, Juan your Nutrisense Customer Support Team Lead
Nathan B.
I am thrilled to share with you that opting back into the app has worked! Chiemi, I cannot thank you enough for all your help and time in guiding me through the process. Your assistance has been invaluable, and I am truly grateful for everything you have done for me.
Reply from NutrisenseJul 16, 2024
This is wonderful news! We're so happy to hear that opting back into the Nutrisense app is working well for you. High fives for Chiemi! We appreciate you giving Nutrisense another chance, and we're thrilled to be a part of your health journey again. Thanks for sharing your positive experience! Best regards, Juan your Nutrisense Customer Support Team Lead
Shannon M.
I was very happy with the customer service I received! I was given different options to try and when those didn't work they quickly made it right by sending me a replacement.
Reply from NutrisenseJul 16, 2024
We're thrilled to hear you had a positive customer service experience! High fives to the support team for offering different solutions and then quickly resolving the issue with a replacement. Thanks for the fantastic review! Best regards, Juan your Nutrisense Customer Support Team Lead
Luis G.
Nutrisense is always quickly responsive to any queries or issues. Only once did I receive inaccurate information, but it was resolved without a problem. It's convenient to be able to message the support team via the app.
Reply from NutrisenseJul 16, 2024
Thanks for sharing your experience with Nutrisense customer support! We're thrilled to hear we're typically quick and responsive to your questions and issues. Our goal is to continuously improve and provide the best possible experience for our users. Thanks for your feedback! Best regards, Juan your Nutrisense Customer Support Team Lead
Victoria D.
I would like that say thank you to the support team of Chiemi and Alina for helping my with my question regarding my package for my CGM's. The items that were missing was the alcohol and patch covers for the CGM's. And they were able to direct me in the right direction to receive those items.
Reply from NutrisenseJul 16, 2024
Thanks for letting us know about your experience with our customer service team! We're happy to hear that Chiemi and Alina were able to assist you with the missing items for your CGM sensors. High fives for Chiemi and Alina for their helpfulness and for getting you the information you needed! Thanks again for the positive review! Best regards, Juan your Nutrisense Customer Support Team Lead
