Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 716 reviews with 5 stars · Clear filters
Kandy H.
Very thorough and quick response
Reply from NutrisenseJun 24, 2024
Absolutely! Response time is key! We pride ourselves on being swift and informative, so glad we could deliver! Thanks for letting us know about your experience. Best, Juan your Nutrisense Customer Support Team Lead
William S.
Great company great product. Great company customer service. Highly recommend perfect for treating my diabetes. I only wish that my insurance would cover this.
Reply from NutrisenseJun 24, 2024
We're so thrilled to hear Nutrisense is making a positive difference in your diabetes management! You deserve to feel great, and high fives for rocking your health journey. Insurance coverage can be a tricky beast, but we completely understand your wish. While we can't control insurance policies ourselves, we're always looking for ways to make Nutrisense more accessible. Thank you for the amazing review, and keep us posted on your progress! We're always cheering you on. Best, Juan your Nutrisense Customer Support Team Lead
Rob L.
A valuable tool for informed nutrition decisions. The combination of CGM and expert nutritionist advice helped shape and improve eating habits and overall nutrition. After 3 months of using the CGM, I feel a lot in control of how my body responds to different foods and how my body reacts during intense exercise. I highly recommend. One suggestion as someone who swims a lot would be offering greater clarity over how to protect the device for swimming - the information is in the FAQs but it does take some digging.
Reply from NutrisenseJun 24, 2024
This is awesome to hear! We're pumped that Nutrisense is empowering you to make informed food choices and take control of your health. High fives for reaching that 3-month milestone - that's fantastic progress! You're absolutely right, clarity around swimming with the CGM is key. While the info is there, we can definitely do better in making it easier to find. Thanks for the suggestion - we'll be sure to revisit the FAQs and make things crystal clear for all our swimming superstars! Keep up the amazing work, and happy splashing! Best, Juan your Nutrisense Customer Support Team Lead
Kari
All around great app! No ossues. Customer service was outstanding when I needed help!
Reply from NutrisenseJun 24, 2024
Double win for Nutrisense! We're thrilled to hear you're having a smooth experience with the app - that's music to our ears! It sounds like our customer service team swooped in and saved the day when you needed them, high fives for them! Thanks for the fantastic review, and keep on rocking your health goals with Nutrisense! Best, Juan your Nutrisense Customer Support Team Lead
George
NutriSense has top notch customer service! I’ve been a member for almost two years, and they’ve been super helpful for all my questions/concerns!
Reply from NutrisenseJun 18, 2024
Thank you so much for your wonderful review! 🌟 We're delighted to hear that our customer service has been top-notch and super helpful throughout your two years with us. Best regards, Juan your Nutrisense Customer Support Team Lead
lisa
The glucose monitor is a very helpful tool in my health journey. The instructions in use are thorough and very helpful. One stands out the most is the customer service. They have been prompt in their responses. In fact they exceeded my expectations. After I purchased the monitor I encountered a health problem that delayed my use of the monitor. Jennifer from customer service was amazing as well as compassionate in helping me adjust my period of usage due to my temporary health issue. Quite frankly this extraordinary customer service is rare these days. Nutrisense cares about their customers and in their customers health success.
Reply from NutrisenseJun 15, 2024
Thank you for sharing your wonderful experience! 🌟 We're so glad to hear that the glucose monitor has been a helpful tool in your health journey and that our instructions were clear and useful. Best regards, Juan your Nutrisense Customer Support Team Lead
WFSJR
A great customer service representative Keerthy. I had some issues and Keerthy listened to me and had multiple communications to help me while interacting with her superiors. Excellent employee and listener!! Also very excited to be working with nutritionist Kim. Thank you
Reply from NutrisenseJun 15, 2024
Thank you for the fantastic review! 🌟 We're delighted to hear that Keerthy provided excellent support and attentive listening. We're also thrilled that you're excited to work with the nutritionist. Best regards, Juan your Nutrisense Customer Support Team Lead
Momster
Quick, courteous and friendly response with a solution at the end. Thanks!!
Reply from NutrisenseJun 15, 2024
Thank you for the kind review! 😊 We're delighted to hear that you had a quick, courteous, and friendly experience with us, and that we could provide a solution. Best regards, Juan your Nutrisense Customer Support Team Lead
