Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 716 reviews with 5 stars · Clear filters
Carolyn C.
Nutrisense was very responsive - they answered promptly and listened to my concerns. Happily, they resolved my issue quickly.
Reply from NutrisenseMay 13, 2024
Hi Carolyn! 🌟 We're delighted to hear that we could address your concerns promptly and to your satisfaction. Customer satisfaction is our top priority, and we're here to help whenever you need us. Thank you for choosing Nutrisense! 🌱
LauraM
The information you get from this device is invaluable. The customer service is exceptional at every level. The proactive counselors and the quick responding business support is beyond any online company I have dealt with.
Reply from NutrisenseMay 13, 2024
Hi Laura! 🌟 Thank you for your fantastic review! We're thrilled to hear that you find the information from our device invaluable and that you've had such a positive experience with our customer service team. We're always here to support you on your health journey! 💪
Melissa G.
My customer service agent was very helpful and took time to respond and help with my query
Reply from NutrisenseMay 13, 2024
Hi Melissa! 🌟 We're glad to hear that our customer service agent was able to assist you with your query promptly. If you ever have any more questions or concerns, feel free to reach out to us anytime! We're here to help. 😊
Beth C.
Jennifer did a great job quickly responding to the question I sent you via chat. So I give her 5 stars. She was very professional. I do give Nutrisense one star for not having a customer service phone number that clients can call. Makes for a horrible client experience.
Reply from NutrisenseMay 13, 2024
Hi Beth! 🌟 Thank you for the shoutout to Jennifer! We're thrilled to hear that she provided you with excellent service. We appreciate your feedback regarding our customer service phone line, and we'll take it into consideration as we strive to improve our support options. If you need any further assistance, please don't hesitate to reach out!
PAMELA L J.
Being a total novice in the world of CGM's, this app and the support staff are excellent at helping make sense of it all. There are tons of educational tools, and my nutritionist Katie had so much good advice and suggestions. When I first signed up for the 3 month program I was a little concerned about the total price, but after doing this for a month I'm convinced it's well worth it. Thank you Katie and Nutrisense!
Reply from NutrisenseMay 4, 2024
Hi Pamela, Thank you for sharing your experience with us! We're thrilled to hear that our app and support staff have been excellent at helping you navigate the world of CGMs. It's fantastic to know that you found our educational tools helpful and that Katie, your nutritionist, provided valuable advice and suggestions. Best regards, Juan your Nutrisense Customer Support Team Lead
M. G.
Nutrisense was a great way for me to take a different look at my journey toward better health. I am not diabetic, but it runs in my family, so having a sense of my insulin response and what triggers spikes and how my body responds to food and exercise was very educational. I feel like having this knowledge has already helped me make better decisions about my food choices and the order in which I eat. Plus the nutritionist support was great. Having a nutritionist walk through my daily logs and point out areas where I did really well and some areas to focus on doing better really helped me understand everything better. The program isn't inexpensive, but it's definitely worth the money if you're looking to make improvements to your health.
Reply from NutrisenseMay 4, 2024
Hi there, Thank you for sharing your experience with Nutrisense! We're thrilled to hear that our program has provided you with valuable insights into your health journey. Understanding your insulin response and identifying triggers for spikes can indeed be educational, especially with a family history of diabetes. Best regards, Juan your Nutrisense Customer Support Team Lead
Scott S.
Had a great experience monitoring my glucose levels while trying to improve athletic abilities. I was partnered up with Jada who did a great job and always had an answer for off the wall questions on health and nutrition.
Reply from NutrisenseMay 4, 2024
Hi Scott, Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience monitoring your glucose levels while working to improve your athletic abilities. Best regards, Juan your Nutrisense Customer Support Team Lead
Andrea L.
Nutrisense has been outstanding to work with from sign-up. Instructions are easy to understand, the app is ample, the nutritionist is knowledgable and I like that it’s covered by insurance without my having to jump through hoops, and lastly, customer support staff are outstanding.
Reply from NutrisenseMay 4, 2024
Hi Andrea, Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Nutrisense has been outstanding right from sign-up. We're delighted that you find our instructions easy to understand, our app ample, and our nutritionist knowledgeable. Best regards, Juan your Nutrisense Customer Support Team Lead
