Excellent
Based on 864 reviews
Nutrisense4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nutrisense, we’re on a mission to help our members discover and reach their health potential through powerful data, actionable insights, and accountability.You’ll leverage the Nutrisense app to track your daily activity to see how food, sleep, exercise and stress impact your glucose. Real-time data from your continuous glucose monitor (CGM) give you a view of your blood glucose trends. Finally, your partner in this journey, your dietitian, will provide you with personalized, data-driven insights and guidance to help you build sustainable and healthy habits.Our valuesPersonalizationWe support the personal and varied needs of our members, acknowledging that each and every health journey is unique.DiscoveryWe help our members arrive at ‘aha’ moments of discovery through a balance of data-driven insights and professional expertise.InsightWe help our members understand complex health & wellness topics and translate their data into actionable insights.CommunityWe strive to make every member's story a success story and value the feedback we receive from our members.EmpowermentWe give our members tools and information to identify red flags, adopt new habits and improve their lives.Want to learn more? Take our onboarding quiz today to see which plan is the most appropriate for you.
Nutrisense (nutrisense.io) has 864 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 716 reviews with 5 stars · Clear filters
Tracy H.
Great information with the device and nutritional support is amazing!
Reply from NutrisenseMay 1, 2024
Hi Tracy, Thank you for your feedback! We're thrilled to hear that you find the information provided with the device great and that you've had an amazing experience with our nutritional support. Best regards, Juan your Nutrisense Customer Support Team Lead
Meghan M.
Renee was thorough and helped me with all my concerns immediately. She responded immediately and set out a detailed plan for how to handle my concern. Very happy with my service!
Reply from NutrisenseApr 23, 2024
Hi Meghan, I'm thrilled to hear that Renee provided such thorough and prompt assistance to address your concerns, we will definitely let her know. We pride ourselves on delivering top-notch service, and it's fantastic to hear that Renee went above and beyond to help you out. Warm regards, Juan your Nutrisense Customer Support Team Lead
Kristine
The information regarding CGMs is plentiful and helpful. I was able to easily know what was coming and what to expect. When I’ve had questions there has always been a helpful response from a member of the Nutrisense team. My nutritionist is friendly, helpful and non judgemental. I feel heard and love how this is an individual approach to getting healthy.
Reply from NutrisenseApr 23, 2024
Hi Kristine, Thank you so much for your kind words! We're delighted to hear that you've found the information about CGMs plentiful and helpful, and that you've had such positive experiences with our team members and your nutritionist. Keep up the fantastic work, and don't hesitate to reach out if you need anything else! Warm regards, Juan your Nutrisense Customer Support Team Lead
George A.
Excellent customer service. Starting a CGM can be intimidating - with lots of questions. I reached out to NS customer service and Jennifer R responded within 24 hours, answered both my questions directly, and provided additional resources should I have any additional questions. Big fan!
Reply from NutrisenseApr 23, 2024
Hi George, Thanks a bunch for your awesome review! 🌟 We're thrilled to hear that Jennifer provided excellent customer service and addressed your questions promptly and thoroughly, we will make sure to share that with her. Don't hesitate to reach out if you have more questions down the road – we're always here to help! Best regards, Juan your Nutrisense Customer Support Team Lead
Ann M.
The Nutrisense app and CGM was an amazing experience…I learned so much the first month, I decided to make a 3 month commitment. Chiemi my support specialist took care of my upgrade flawlessly and with a cheerful demeanor that I appreciated, Colleen my nutritionist gave me some great tips that I am excited to try these next 3 months. Great team!!!😎
Reply from NutrisenseApr 23, 2024
Hi Ann, We're thrilled to hear that you had an amazing experience with the Nutrisense app and CGM. It's fantastic to hear that Chiemi and Colleen provided such wonderful support – they're indeed valuable members of our team! We're excited to continue supporting you on your health journey over the next three months. Warm regards, Juan your Nutrisense Customer Support Team Lead
SF
I made an error while signing up and Renee was amazing! She helped me right away!
Reply from NutrisenseApr 23, 2024
Hi there, Thank you for sharing your experience! 🌟 We're delighted to hear that Renee provided amazing assistance and helped resolve the error promptly and will make sure we share that with her. Warm regards, Juan your Nutrisense Customer Support Team Lead
Lisa G.
The customer service representative was responsive and extremely helpful!
Reply from NutrisenseApr 23, 2024
Hi Lisa, Thank you for your kind words! 🌟 We're thrilled to hear that our customer service representative was responsive and provided extremely helpful assistance. We're here for you! Best regards, Juan your Nutrisense Customer Support Team Lead
Melissa R.
Carolina was wonderful! She answered my question promptly and was extremely helpful.
Reply from NutrisenseApr 23, 2024
Hi Melissa, Thank you for your feedback! 🌟 We're delighted to hear that Carolina provided wonderful assistance and promptly addressed your question with helpful guidance. Warm regards, Juan your Nutrisense Customer Support Team Lead
