Excellent
Based on 3,318 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For 25+ years, NuVet Labs has manufactured pet supplements for Dogs and Cats! Our formula has helped over 400,000 pets stay healthy worldwide. The product speaks for itself!
Nuvet Labs (nuvet.com) has 3,318 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,318 approved reviews, newest moderated first
Mary Ellen Z.
The whole experience is ALWAYS top notch. I wish that I worked this company. I can't say enough about how wonderful everyone is there. Every time I have ordered, just an excellent experience. True people work for Nu-Vet.
Debra
I have been on Nuvet for 12 years with my kennel of Labradors. I have noticed their health improving against allergies/immune related illness, and no tumor growth! I trust Nuvet and highly recommend it to all my puppy clients. Nuvet has been a winner for me!
NM
The product is fine, but i canceled my auto ship, and they did not stop it. Again, I said that I had previously canceled it, months ago. I have yet to hear back. They have charged my card without authorization, and are now ignoring me.
Reply from Nuvet LabsFeb 23, 2026
We take concerns like this very seriously and would like to clarify what we are seeing on our end. After carefully reviewing your account history, we do not have any record of a cancellation request prior to this most recent shipment. The last time we spoke with you was to update your shipping address to ensure your auto-ship order was delivered correctly. There was no cancellation request made at that time. We would never knowingly continue billing a customer after a cancellation has been properly submitted and processed. If a cancellation request is received, it is documented and the auto-ship is immediately stopped going forward. We are certainly not ignoring you, and we apologize if there has been any delay in response. We want to resolve this quickly and transparently. If you have confirmation of a prior cancellation request, we encourage you to contact our Customer Care team so we can review it right away. Please call us at 1-800-474-7044 (Monday–Friday, 7:00 AM – 5:00 PM PT). We are happy to walk through the timeline with you and make sure everything is handled appropriately. Our goal is always clear communication and fair resolution, and we appreciate the opportunity to address this.
Racehorse19542000
I love the NuVet products. My dogs get their vitamins daily and they are healthy with glossy shiny coats. Very reasonably priced! Customer service is superior and auto deliveries are always on time! Communication is top notch if you have any questions. I DEFINATELY recommend NuVet for all your pets needs to keep them clean and healthy!
Judy M.
My 7 year old has been taking Nuvet vitamins since she was a puppy. She is healthy and loves them. My only wish (and one more star) is that I would have a warning when the next shipment is coming, not that it has already been shipped.
Vicky
Inferior Product: ALL my cat's Vomit when given the recommended amount. After using a tiny amount, (rather than the recommended amount), for YEARS they are "used to it". Its simply NOT Digestible. I can show receipts for the product, this is a real review from an experienced Cat Breeder. We're going with a great Cat Vitamin called Kitty Bloom, They've been in business 70+ years, and have a lot of options for our cat's specific needs.
Reply from Nuvet LabsFeb 20, 2026
Thank you for sharing your experience. We take feedback from breeders and pet professionals very seriously. First, we are sorry to hear that your cat experienced vomiting. While our formula is used successfully by many breeders and pet owners, every animal is unique. Digestive upset can occur for a variety of reasons, including ingredient sensitivities, introducing a supplement too quickly, or underlying health factors. We always recommend starting with a smaller amount than the full recommended serving and gradually increasing over several days to allow for adjustment. We also want to clarify that prior to this review, we did not receive any report of digestive issues or concerns through your distributor or Account Executive. When we became aware of your concern, our team attempted to gather more information so we could better understand what happened and offer assistance. Unfortunately, the calls were disconnected before we were able to fully discuss the situation. Our goal is never to dismiss concerns, but to resolve them. If a pet is experiencing any adverse reaction, we want details so we can document it properly and evaluate the situation. We respect that breeders and pet owners will choose the products they feel are best for their programs. However, we strongly disagree with the characterization of our company as a sham. We have been serving the pet community for decades and stand behind the quality and safety of our products. If you are willing, we would welcome the opportunity to have a constructive conversation and review the details thoroughly. Our Customer Care team is available at 1-800-474-7044, Monday through Friday, 7:00 AM to 5:00 PM PT.
Danette B.
Be forewarned - the company does not send courtesy email notification on the autoship program. You don't have time to make changes or be reminded that you are enrolled unless you set up a calendar notification for yourself. You need to contact them to get an autoship cancelled, you can not do it yourself online. This was done promptly. Based on their response below and a perusal of the 1 star reviews, they do not care about customer service. This is a policy issue that they are unwilling to address. Edit - I have updated the # of stars as they responded timely and politely to my 1 star review. They are not willing to address their policy, but they offered a work around and a partial refund. Apparently they do care about 1 star reviews.
Reply from Nuvet LabsFeb 20, 2026
Thank you for your feedback. We’re sorry to hear about your frustration and appreciate the opportunity to clarify. Our Autoship system is designed to make managing your account easy and flexible—customers can change dates, skip shipments, or cancel anytime through their online account or by contacting our Customer Service team directly.
Kim T.
Easy to adjust auto-ship delivery. Quick shipping.
