Average
Based on 30 reviews
NX Auto Transport3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leader in car transport services that help you ship a car across the country or ship a car to another state, quickly, safely, and reliably. We offer open carrier car shipping and enclosed car transport. This includes specialized services like auction car shipping, long distance towing, classic car transport, flatbed car hauling, and even non-running vehicle transport.
NX Auto Transport (nxautotransport.com) has 30 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
30 approved reviews, newest moderated first
Adrian R.
I discovered NX after another shipper increased my price almost by double.NX gave me a price that they did not try to change later.I like that and that they send text updates for everything with tracking.The booking process was simple.Car got here without any problems and pretty fast.
Rumor C.
Went to site to get shipping quote for my car. I accepted the quote and provided my credit card number for the payment of shipping once transport company was confirmed. Never got a confirmation via email. Tried to send inquiry about my booking on the web site. But, nothing would send. I then tried their email addresses. All were returned as not deliverable. Tried all again, today 11 Mar. NOTHING works. Tried calling, but only get continuous busy signal. Now in process of protecting my credit card. YIKES!
Anthony F.
Carl was amazing! Great people skills
customer
They exceeded my expectations for delivery time. 10/10 would recommend again.
Sheraya
I spoke with the gentlemen at Nx and they were kind and amicable. Their price was a little on to the middle to higher than everyone but they've seemed trustworthy for me to go with them. Everything was as offered and as described at first but delivery was early. They said it would be 1 to 4 days to get someone to get me and did it two days later. So that was good. I would have left five stars if it wasn't for the truck driver showing up a day early even though he told me it was the next day. I was expecting him on my day off. I work until my shift is done. I'm a nurse. I called NX and and Antonio made him wait for me. A $50 discount was given as a partial refund for putting on the wrong delivery date. I would still use them again though because they were quick to respond and offer me a satisfactory resolution.
Charles C.
These people saved the day. I had been working with another company which was "highly reviewed" that apparently has outside workers that are beyond clueless. When I spoke with Carl and NX, he instantly was able to see what the problem was, suggested a change to my pick up (I do admit, I was coming from a hard to reach place and not truck friendly) and the very next day they had a truck meet me. As of today I'm already driving around in Sunny FL. Great work. A+ on courtesy, timeliness. Price was fair considering the urgency. Also honored the quote and timeline through and through. Will recommend to anyone.
Peter J.
My car was scheduled for two days later than I needed it picked up, but I understand delays and carrier availability could be an issue. But it was not picked up in the window I was given. The contact e-mail for the carrier was blank, the hold times to ask for status were ridiculous (once I waited 12 minutes and once I hung up after 15) and the lack of communication was laughable. I would recommend against NX AT and especially the carrier they assigned me (Jet Fast Auto Transport) to anyone. My car still hasn't been picked up and now I'm across the country.
Charles
Third time I use this company to buy cars from the Copart auction. The first one was from Ohio and the second was from Indiana. Both coming here to Florida. Each experience was flawless. Most recently I purchased a car from a seller out of state and Carl helped me coordinate so I could pay the seller when the truck was there. This meant I needed to clear communication. No doubt the best around.
