Ashley S.
Customer service was straight up abusive
I would have loved to be able to try this for my dog with chronic skin issues. I tried to order on the website but there was a glitch. A man from customer service called me to try to do the order over the phone. What started out as pleasant quickly turned hostile when I told him what food my dog was on and that I wasn't going to change him off of it just yet. He also was disparaging towards vets (I was pre-vet and have many veterinarian friends). This man started yelling and arguing with me on the phone about my dog food when I literally just wanted to purchase a product from the company. He then proceeded to hang up on me. I've never had this kind of experience in my life.



