Consumer
L’articolo è arrivato rotto
L’articolo è arrivato, rotto e non funzionante, fatto malissimo, per niente simile all’originale vi sconsiglio di acquistare
Reply from OakjuriJun 29, 2026
Hi there, We're very sorry to hear that your item arrived damaged and did not meet your expectations. Every product undergoes multiple quality control inspections before shipment. However, if an item arrives damaged or has a functional issue that is not caused by misuse, please don't worry—we will gladly arrange a free replacement under our after-sales warranty. We're committed to ensuring every customer receives a product in proper condition, and we take feedback like yours very seriously. Please contact our support team at [[email protected]] with your order number and photos or a short video of the issue. We'll prioritize your case and work to resolve it as quickly as possible. Kind regards, OAKJURI Team




