Office DepotReviews of officedepot.com

Super good customer service from, I believe his name was Jose. He is in the printing section. He didn't make me feel like I was bothering him. His information was spot on! I will ask for him the next time I come in!!

After ordering a chair online and driving to the store to pick it up, I was informed that the chair was not available because it had sold out at that location. Even the floor model was gone, despite being instructed to pick it up per the website. I was told it would be delivered between 6-7 pm on the 29th as it was at the warehouse. So, I drove back home to Vancouver, Washington. Almost home, I received an email stating that the chair was no longer available at Office Depot. This meant turning around and going back to the store for a refund. Upon arrival, I was then told it was not eligible for a refund, only store credit. I demanded a refund, and the clerk processed it. When I asked for proof of the refund, she said she didn't know how. Another employee finally printed a screenshot of the refund and said that the $216 would go back onto my card in 24-48 hours. Well, it's July 3rd, and no refund has been issued. I have now filed with the BBB and also filed a complaint with the Oregon State Attorney General's office for consumer protection. I have shopped at Office Depot before, but this will be the last time. From now on, I will go to other large box stores for my office supplies. My trust in this company no longer exists. How can you sell something you don’t carry, refuse to give a refund on something you no longer have, and then have the audacity to offer "Store Credit"? DO NOT SHOP AT OFFICE DEPOT!

Compre dos audífonos y por motivos personales los tuve que regresar. Todo perfecto, recogieron el paquete y me hicieron mi devolución muy rápido,

I went to office depot to talk to the manager on Saturday he called you guys to dispute my issue but no one solved anything. On May 11th, I bought several gift cards from office depot on 27th street (milwaukee) the transaction keep failing as the system kept flagging them. I got 2 transactions of $892.75 but the. Got refunded $543.85 and $592.75 Went home to use 1 Mc gift card of $200 and 2 Mc. Gcs of $100 each. none of those work as they said they were not activated, and no one seems to be able to help. you sold me $400 worth of defective gift cards Ana Gomez

I used an e-gift card to purchase a printer, it was sent to another state through no fault of my own. They refunded the order but are mailing me a gift card. Now I can either re-order with a credit card and get stuck with a gift card to this crap place or wait 3-4 WEEKS for my card to show up in the mail and reorder. Order elsewhere.

Probably the worst company I have had to deal with. I purchased a trial $49 Business Select account. I called to cancel and was told I would get my refund in short time. I waited a month and called a second time and this time was given a cancellation number and was told I would be receiving my refund shortly. Now after five weeks I just now called and was told my account was in fact cancelled but my refund was not sent. They issued me yet another cancellation number and I was told another person will be calling me within 24-48 hours to give me some type of details regarding my $49. I was also told to hold on the line to give feedback regarding the customer service I just received. Guess what? After I waited a minute it hung up. Big surprise! What a ridiculous excuse for a company. They are off my list.

So disappointed in the Duluth MN Office Depot. I was in their store Friday waiting for help when the girl working there pretended not to see me and continued watching a show on her phone with a coworker. After about 5 minutes of being ignored she finally acknowledged me but said she wouldn't be able to do the print job until Monday. Her name tag said Laura and maybe she didn't know how to do the photo copying or she's just incompetent. I felt disrespected for being ignored and for being sent away. I ended up going to Walgreens and was able to get my stuff photocopied. They also gave me a coupon which was a nice unexpected surprise after coming from a store that I will never shop at again.

I bought a cart, and the paint was completely cracked and chipping, even peeling in some areas. Underneath the paint, I found rust! When I contacted customer service, they refused to help. I didn't notice the paint was chipping until I had assembled the entire cart and flipped it over to attach the wheels, revealing missing pieces of paint from the bottom. Customer service showed no concern and did nothing to assist me. This company’s lack of quality control and customer support is appalling.