OfficeFurniture2goReviews of officefurniture2go.com

WRONG COLOR TABLE.

The desks look great and have a nice design, but the price of the privacy screens is extremely disappointing. Paying $239 each for what is essentially a piece of thick felt feels unreasonable. We purchased three screens (totaling $717) and ultimately repurposed them as bulletin boards under the hutch instead. They simply don’t offer the value or functionality expected for the cost.

Order for 2 items of 2 drawer lateral file cabinets were delivered at the front porch. Took 6 hours to assemble a cabinet. Innumerable parts were well marked but the instructions were very sketchy and minimal. The assembled unit is quite wobbly and the drawers are not well aligned. Decided to return the other unopened unit. Was told that the return would be refunded half the value of the cost? Thought the website said satisfaction guaranteed. The company sure lose one unhappy customer! MH I am revising the review updating the rating to 3 and a half stars based on the prompt response from the customer service department. A reasonable refund was issued. But my opinion on the furniture has not changed. MH

It was easy to order and browse the website. However, the shipping company was very difficult to work with. The furniture was not as high of quality as I expected - many parts arrived scratched and almost every corner and edge is not finished nicely - they are rough finishes and it's visible. The furniture is pretty, but I'm disappointed in the quality.

Working with OfficeFurniture2Go was pretty easy, but I'll say that you get what you pay for, We ordered several three-drawer peds for under desks and the material is mostly plastic and the construction not exactly high quality. Beyond that, my biggest complaint is that delivery is outsourced and there was never any option for "white glove" service, so we've gotten two shipments that were basically dropped in the lobby of our building -- one included several lateral files that weighed a couple hundred pounds each. We were left to get them off the pallets and up to our office suite.

I ordered a desk on March 1. They promptly charged my credit card. I am still waiting for the desk. The original delivery date was March 24-April 5. Then Week of April 11. After the last call, it is the week of April 18. Customer service was polite. Each time I called to check on the status, they were very friendly as they told me an even later date. As I said earlier, before writing this review, I was told the desk would arrive on the 18th. OfficeFurniture2go responded, apologizing for the delay, but also gave an updated date of the week of the 25th. The desk finally arrived on April 27th. I did get an email on the 25th that said it was being delivered, but what I didn't realize is I had to click on the tracking button and read a comment that said, I had to call a number to setup the actual delivery date. I only found out when I called on the 26th to find out the status since they missed the 25th and they told me what I had to do. If the delivery was made on time, I would probably have given a 5 star rating. The desk is well built and packed well so there were no issues. The main problem was lack of communications. Each time it was delayed, they should have contacted me, even if by email so I wouldn't have to go through the hassle of contacting them. There are other furniture companies saying they can deliver it in a week with a warning saying there could be delays. It's sad when a company feels they must mislead someone in order to get a sale.

I find it difficult to provide a review on products we have not yet received. The purchase process is easy, but shipping is very slow. We placed our order on February 10, 2022 and received notice on February 25, 2022 that our order shipped. To date March 16, 2022, we have not received our order and the tracking number given is not recognized by the shipping/tracking softwear.

the order process was fine everyone is nice but some of the furniture was chipped and the parts that are in the instruction manual were not the same as what came in the parts bag