Poor
Based on 191 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Official Band Shirts (officialbandshirts.com) has 191 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
Showing 3 reviews with 3 stars · Clear filters
lisa B.
I don't know how it went. It's been 17 days and I still don't have my item. I made the mistake of not reading their delivery time frame until 10 days went by and I still had no item. I called to stop the order because it hadn't shipped yet, and was told that it couldn't be stopped, but that I could return within 30 days at my expense. If you want your item quick, order somewhere else.
SeventiesGuy
CANADIANS BEWARE. I placed an order for some shirts on Sept 23, 2026. It did not ship until October 5. When it eventually arrived at my post office (OBS ships with DHL who then hand off to Canada Post) on October 19 there was a COD fee of $145. $113 of that was "duty" and the remainder was taxes and handling fees. I refused the package and hopefully will receive a refund when it eventually gets back to OBS. ProTip: only use this company to ship to a US address / PO Box.
Reply from Official Band ShirtsOct 22, 2026
Hi, we're sorry to hear about your experience and understand how frustrating unexpected import fees can be. Canadian orders may be subject to duties, taxes, and handling fees assessed by customs and local carriers. These charges are outside our control and are outlined in our international shipping policy. We understand your decision to refuse delivery and encourage you to contact our customer service team so we can assist with the return and refund process. We appreciate your feedback and are sorry we couldn't provide a better experience. Jessica Official Band Shirts
Elisa B.
I have not received my shirt yet and have not received any communication about the status. It’s been 6 days.
Reply from Official Band ShirtsOct 13, 2026
Hi Elisa, Thanks for your order! We understand your concern about the shipping time. Your order includes an item that requires 5–10 business days for processing before shipping, as noted on the product page. An estimated delivery date was also provided at checkout. Your order is still within that timeframe, and you'll receive a shipping confirmation email with tracking information as soon as it ships. We appreciate your patience and hope you enjoy your new Smashing Pumpkins shirt! Jessica Official Band Shirts
