OfficialquasiReviews of officialquasi.com

I CANCELED THIS LAST MONTH THROUGH TIKTOK WHERE I PURCHASED IT. I JUST RECEIVED AN EMAIL SAYING MY ORDER IS ON THE WAY. I WILL NOT PAY

Mohammed was very helpful ...because of the medication i am on I had a reaction , unfortunately...i have to discontinue using these wonderful masks. I highly recommend the company because they truly care about their clients.

Thank you, Official Quasi. I had a great experience with your customer service. The team was helpful, professional, and responded to my questions quickly. I appreciate the support and look forward to receiving my order. Highly recommended!"

I really like the product but could no longer afford the subscription and my request to cancel was handled promptly with integrity. Much appreciated.

Product is not as advertized. No better than any other pharmacy mask at a fraction of the cost. They scam you with preselected tick box that auto-renews monthly you and they won't refund you.

My first order was $93 for 5 packs (buy 3, get 2 free). At checkout, it stated that the renewal would be “same as total,” which clearly implies the same price as the original order. I did overlook that it was set as a recurring subscription, but it did not say it would renew monthly, nor did it indicate that the price or quantity would change. When the renewal processed, I was charged $195 and only for 3 packs instead of the original 5. The price more than doubled while the quantity decreased, which was never disclosed. Nothing on the checkout page suggested that the promotion wouldn’t apply again or that the renewal would be at a completely different price. As soon as I received the email saying “We’re getting your order ready to be shipped,” I contacted them to cancel. They told me that once the order is processed, they cannot cancel it, even though I reached out immediately after receiving the shipping notice. I requested that they honor the original price and quantity or issue a full refund, but they refused. The lack of transparency around pricing, subscription terms, and cancellation options was extremely disappointing. I would highly recommend thinking carefully before purchasing from them, especially if you expect consistent pricing or clear communication.

I had accidentally ticked monthly renewal and so emailed the contact on the order page and my issue was dealt with immediately.

The offers on their website are scam. I bought 2 bundles of "Buy 3 get 2 for free" and never received the 4 free-boxes. I sent several emails complaining about it, and they answered with contradictory responses. This is a scam, keep you away from them!