Poor
Based on 68 reviews
Oh My Meds2.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oh My Meds is a nationwide telehealth company offering low-cost, customized treatment plans designed to fit each patient’s unique health goals and lifestyle. Our platform makes high-quality care more accessible by streamlining the entire process — from online consultation to doorstep delivery — all without the need for insurance or in-person appointments.We’re committed to affordability, simplicity, and patient-first care. By leveraging technology and licensed medical providers, Oh My Meds empowers individuals to take control of their health with personalized solutions that are fast, secure, and discreet.
Oh My Meds (ohmymeds.com) has 68 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
68 approved reviews, newest moderated first
Frank R.
These ratings must be from the company. I paid and have not received anything. Getting the run around trying to get my money back AVOID!
Reply from Oh My MedsOct 15, 2025
Hi Frank, We're sorry to hear about your frustration. We’ve looked into your order, and according to our records, it has already been delivered.
Suzan
I wish I would have read these reviews before I paid over 1,000$ for a 6 month supply over one month ago. My meds have not arrived. Every call to them they made a promise to overnight it, or you will have it by 10/2/25 "for sure." Call today promise for shipping 10/6/25. I am not holding my breath. They blame it on a tech issue with the pharmacy. No update to their website about delays. At this point I am looking for individuals in my situation who would like to file a class action suit agains this company. It is horrible for them to lie, and keep our money. The Customer Service team is apologitic--by not results oriented. No available supervisor to transfer to.
Reply from Oh My MedsOct 15, 2025
Hello Susan, Sorry to hear you haven’t received your product yet. In order to check the status of your order and assist you further, could you please provide your full name and the email address associated with your account? Looking forward to your response.
Marie F.
SCAM !!!! You will think youre getting help for your needs and be met POOR CUSTOMER SERVICE. POOR BUSINESS PRACTICE. They have taken days to return any messaging, will not call you back, will not assist you in any kind of actual way other than taking your money. These people will not help you if you have any problems, starting with billing on up. This is not a real business, BUYER BEWARE!!!!!
Reply from Oh My MedsOct 15, 2025
Due to our large amount of orders and customer service inquiries, we use AI to handle some customer service complaints. We apologize for the inconvenience.
Antoinette B.
I have not gotten any of my medicine its been almost a week I want a refund and I cant even talk to a Dr
Reply from Oh My MedsOct 15, 2025
Hello Antoinette, After checking your account, I can confirm that a refund of $150.99 has already been processed. Please be aware that a cancellation fee of $99 applies.
Gavin A.
The instructions for starting treatment were straightforward. I never felt confused or unsure. That clarity helped me feel comfortable beginning.
Reply from Oh My MedsOct 15, 2025
Hi Gavin, Thank you for your feedback! We're so glad to hear the instructions were clear and easy to follow. Making you feel comfortable and confident as you start treatment is very important to us. If you ever have any questions along the way, don’t hesitate to reach out!
Colleen B.
The company reps keep calling but I have already ordered and received. All very efficiently, exception of the annoying phone calls to ask me to sign up. This last time it was 8:00 at nite and I became irritated. I told the man to take me off the list as I already ordered, and yes I was irrate. He then kept yelling at me ,- SHUT UP SHUT UP SHUT UP until I hung up the phone. Not sure I will spend my next $400 with this company due to the customer service.
Reply from Oh My MedsOct 15, 2025
Hi Colleen, Thank you for your feedback, and we're very sorry to hear about your recent experience. We’re glad to know your order was received efficiently, but we take your concern about the follow-up calls and especially the behavior you described very seriously. That kind of interaction is absolutely unacceptable and does not reflect our values or the level of service we aim to provide. We are currently looking into this incident and will take the necessary steps to ensure it doesn't happen again. In the meantime, we've added your number to our "Do Not Contact" list to prevent further calls.
Sue H.
I ordered a 3 month supply of Tirzepatide on Sept.17,2025. I was told Dr. approval would be 24 -48 hours. I paid for the meds and two weeks later, I have had NO response from their dr. Emails to customer service are answered by AI with no resolution or reason for their lack of communication. I have canceled the order and my credit card company is disputing the charges. This is a SCAM. I wish that I had read more of the negative reviews before ordering from this company.
Reply from Oh My MedsOct 15, 2025
Hi Sue, Sorry to hear you feel that way. Upon checking, your order has been received and reviewed by our doctor. Please let us know if you have any further questions—we’re here to help.
Miranda D.
They charged me $249 for a 3 month supply of semaglutide injections. I called before my first vial was empty to tell them I didn’t want anymore. She explained to me they would charge me another &259 for September and another charge of $249 for October. This was not the agreement. That’s almost $747 for one 3 month supply which is outrageous. No other company is this expensive. I don’t want anyone else to get taken advantage of like I was.
Reply from Oh My MedsOct 15, 2025
Hello Miranda, Sorry for the confusion. After reviewing your account, it shows that you purchased only one term, which is why you were charged $249.99. Please let us know if you have any other questions—we’re happy to help.
