Angela
Happy with the product - trouble with ordering
Happy with the product. Had trouble with the online ordering experience. Customer service didn't respond to phone calls but did respond to email. Pleasant, but didn't follow through on cancelling the double order.
Reply from Okoa PetFeb 2, 2023
Hi Angela. Thanks for taking the time to leave a review. I was able to process a refund on the duplicate order, but the order had already left our distribution center.


