Great
Based on 221 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Guten Tag, Freund! Throwing an Oktoberfest Party? Want to show off your German heritage? OktoberfestHaus is here to help!Largest seller of German and Bavarian themed merchandise: beer steins, beer boots, Oktoberfest party decorations, costumes, and more.OktoberfestHaus.com stocks everything you need for a truly authentic Oktoberfest including beer steins, beer boots, Oktoberfest party decorations, costumes, and more.
Oktoberfest Haus (oktoberfesthaus.com) has 221 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
221 approved reviews, newest moderated first
Justin R.
We ordered a week before our Oktoberfest party, and everything was shipped the next day, arriving the day after that. We were worried that our order wouldn't make it in time, but Oktoberfest Haus delivered! Really fun products and a big variety, which made our party that much more fun.
Virginia D.
The order was here much quicker than expected, which worked to my favor since it didn't fit as well as I had hoped based on the size chart for the costume I ordered. The skirt fit perfectly, the shirt was a little tight but livable. The vest had to be altered to be able to even put it on. I know it's supposed to be pulled tight to enhance the 'girls' but I couldn't even get my arms into the holes all the way. I took out the seams under the arms and added in some fabric and it ended up working out just fine, I had lots of complement at our Oktoberfest pub crawl with many of the girls wishing they had gotten a style with a longer skirt like mine to help keep them warm. :)
Karmen
The top of my costumes was way too small!!!!! I had to make major alterations!!!! I was not happy; it was NOT true to size. The look of the costume was very good, but size was all wrong. I ordered a XXL and it fit like a size 10. :(
Reply from Oktoberfest HausOct 20, 2014
Karmen, Thank you for your order. I’m very sorry that you are unhappy with your order and the experience you had. I am here to do everything I can to assist you. I understand that the Swiss Miss costume you purchase did not align with the size chart. I sincerely apologize for the inconvenience and confusion this caused. I want to make this right and provide you a 50% refund for the cost of your costume. Please let me know if you would like me to go forward with the refund. We strive to provide the highest level of customer service, so please don’t hesitate to contact me personally if you have any questions or concerns or if there is any other way that we can make this right. Sincerely, Anna Haug Customer Care Assistant Manager
Jason P.
ihad a minor issue with my previous order but they when out of their way to deliver complete satisfaction.
Jay C.
Was in a pinch and needed an Oktoberfest costume in a hurry. The website was very detailed, the size charts very very accurate (unlike some other big name comapanies I've previously used). Ordering online was very easy, and they made sure to keep me posted on expected delivery time via e-mail. The costume exceeded my expectations. It was very well put together, and quite a bargain! Great company/experience, and I'd recommend them without hesitation.
Keri K.
I was able to quickly place my order. They were easy to work with and extremely accomodating.
Cwilliam R.
It's a great experience. The only downside is the 2 Liter glass Boot. Was disappointed I bought two and they are made in China plus not single glass but two pieces formed together
wayne S.
Oktoberfest Haus is a very good company to deal with however the oneclick host is not good at all.
