Average
Based on 241 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.
Olivela (olivela.com) has 241 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
241 approved reviews, newest moderated first
Julie
Relaxing shopping experience !
Reply from OlivelaMay 10, 2024
Thank you for sharing your positive experience! We're thrilled to hear that you found shopping with us to be relaxing. Your satisfaction is our priority, and we're here to provide exceptional service for all your future needs.
Val S.
The dress arrived in 3-4 days! It was absolutely beautiful, but it’s a heavy fabric, and fit too tight for my comfort level. I have returned the dress, but it is absolutely beautiful for the right body type!
Reply from OlivelaMay 10, 2024
Thank you for sharing your feedback! We're glad to hear that your dress arrived promptly and that you found it beautiful, despite the fit not being quite right. We appreciate your understanding and hope to serve you better in the future. Please don't hesitate to reach out if you need any assistance.
Kaelyn
I love the dress so much. It fits very well and I think it’s the perfect length. Reason I’m not giving it five stars is because when I was trying to get on the top button popped off. No biggie cause I was able to fix it, but it happened when I was trying it on and I hadn’t even worn it yet
Reply from OlivelaMay 10, 2024
Thank you for your positive review! We're delighted to hear that you love the dress and that it fits well. We apologize for the inconvenience with the button and appreciate your understanding. Please don't hesitate to reach out if you need any further assistance.
Driscoll C.
Wonderful store with lovely sales girl!!
Reply from OlivelaMay 10, 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful experience with our sales team. Your satisfaction is our priority, and we look forward to serving you again soon.
Martha K.
The site was easy to navigate. My products were in the mail the same day as order placed.
Reply from OlivelaMay 10, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and that your products were shipped promptly. Your satisfaction is our priority, and we're here to provide exceptional service for all your future needs.
Karen
Great service!
Reply from OlivelaMay 10, 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. Your satisfaction is our priority, and we're here to assist you with any future needs.
Amanda
Beautiful dresses. I kept the smaller one. Customer service replied quickly. Easy to set up return.
Reply from OlivelaMay 10, 2024
Thank you for your lovely review! We're thrilled to hear that you found our dresses beautiful and that our customer service team was responsive. Your satisfaction is our priority, and we're here to assist you with any future needs.
Rachel
I bought a $350 La Perla night gown. It arrived in a used box that looked dirty. This was a bridal gift and no way was that going to be acceptable. Presentation is as important as the item. Being returned.
Reply from OlivelaMay 1, 2024
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. Ensuring a perfect presentation is essential to us, and we're addressing this issue internally to prevent any recurrence. Your return will be processed promptly. Please reach out to our Customer Service team directly if you need further assistance. We value your support and are committed to improving your experience with us.
