Excellent
Based on 544 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Omi Jewelry (omijewelry.com) has 544 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
544 approved reviews, newest moderated first
D Ell W.
Walter and the Owner was very patient my replacement ring. They worked patiently with my insurance company on getting me the perfect ring. They had a wide range of rings to choose from. I plan on purchasing more jewelry form OMI in the near ...
Aldo G.
Quick to reply to any questions or concerns
Devin
Exceptional customer service and communication. Best price for watch I wanted (with box and tags). It’s always scary sending two of your own watches for trade through the mail and hoping you aren’t being scammed in this day and age. Great dialogue from this company from start to finish. Product received is in great condition. Don’t be afraid buying/selling/trading with this company. They are legit and their customer service makes it an excellent experience.
Brandon P.
I bought an AP and the watch was amazing. I would definitely order from them again.
C L.
OMI Jewelry made my watch purchase pleasant and easy. While I decided on a Rolex I changed the model I desired and they made the change without any issue. Very pleasant and helpful team.
Ronald
Outstanding customer service and amazing jewelry is the reason why I've been shopping with OMI for years. From my diamond Rolex to my gorgeous cuban link chain, OMI has surpassed all expectations with their commitment to excellence and customer satisfaction! I'd rate them a 10/10. This is where quality meets value. I highly recommend OMI to all my friends and family❤️
Keefe D.
Order #: 16009 I’m disappointed with my experience ordering from OMI Jewelry. We placed our order on March 2 and did not receive it until May 20 — over two months later. Throughout the process, there was very little communication from the company unless we repeatedly called, followed up, and pressured the business ourselves for updates. Overall, it was a very disheartening and exhausting experience. The biggest issue is that the pendant we received appears significantly smaller than what was advertised on the website. The listing claimed the pendant size was approximately 1.4” x 1.8”. However, based on direct measurements from our tape-measure photos, the pendant appears to be approximately 1.4–1.5 inches tall INCLUDING the bail and only about 0.9–1.0 inches wide. The actual pendant body itself appears closer to approximately 1.1–1.2 inches tall and about 0.9 inches wide. Compared to the advertised dimensions of 1.8 inches tall and 1.4 inches wide, this is a substantial difference and feels misleading based on the product photos and sizing descriptions shown on the website. Because so many other parts of this order were inconsistent, delayed, and inaccurate, it also raised concerns for us regarding the authenticity and quality of the metal itself. At the time of writing this review, we have not yet independently verified whether the pendant is authentic solid gold as advertised. To be determined. For the price, wait time, and overall experience, it wasn't worth the money we spent. We just expected better transparency, communication, and accuracy.
Mel
Beautiful piece! Quick and secure delivery. Great follow up.
