Excellent
Based on 32 reviews
Omzo4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Omzo is a U.S.-based digital health company providing convenient, physician-led weight-management care. Through a simple online assessment, eligible adults can access licensed medical providers, transparent pricing, and home delivery via trusted pharmacy partners.
Omzo (omzo.com) has 32 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
32 approved reviews, newest moderated first
Lisa
Very pleased with the entire process. I had to engage customer service on a mishaps with on of my deliveries. They were able to step in and resolve my issues with no mishaps. Great experience overall!!! Lisa H
Cass C.
I'm on week 10 and have lost 23 pounds! The representatives have been amazing to work with and the response time is amazing. Can't wait to see where I am after another 10 weeks!
Patricia D.
I had some issues with my order and was sure it would be the usual nightmare to straighten it out. However, getting everything correct proved to be seamless.
XtaticajAde
Omzo is a legit weight loss help through glp-1 I've started 5 months ago going on 6 months i started on semuglutide $149 monthly quickly change to Tirzepatide the following month. I've lost almost 35 lb. Before starting the GLP-1 I am 5'1 amd i was 175lbs now im 130lbs amd still 5'1 my weight goal is 115lbs -120lbs I'll be happier!!! I've been on this medication now going on 6 months level 6 ($246) monthly and they've been really good as far as consistency with my medication communication with a nurse and doctors and support system whenever I have a question they respond to me right away no delays on my medication no delays on tgeir response quite impressing actually!
Katherine Cruz P.
Omzo gave me the hope of getting rid of my chronic inflammation problem that didn’t go away with my healthy habits (exercise, diet, sleep, lymphatic massage). My personalized treatment was for 5 months and they were always attentive and patient during this process, answering my questions and being transparent. I didn’t feel like they were trying to sell me on anything. I experienced care and great service I reached my goal in the healthiest way possible. The delivery was fast and the packaging was high quality. If I ever need to come back I’ll sure choose Omzo.
Burt B.
The process from ordering to receiving my order was quick o & easy. Customer service was very professional & helpful. The medication worked as expected.
Sergio P.
Well delivery was punctual ,medication was very effective reached my goal very promptly
Shawn
Am on my 3 week and Haven’t loss a pound!
Reply from OmzoSep 7, 2026
Hi Shawn, I’m Petrit, one of the founders and the Head of Customer Experience at Omzo. I saw your review and wanted to reach out to you personally. I’m very sorry to hear that you haven’t seen the progress you were hoping for so far. I’ve also personally looked through our communications and support history, and I couldn’t find any patient under the name Shawn who had previously raised any concern directly with our team. We’ve also reached out to patients who could potentially have been associated with the review, but haven’t been able to identify the case. So I’m coming to you directly. As you can see from our reviews, this is far from the experience we want any of our patients to have. We’re extremely committed to excelling in both the treatment experience and the support we provide, and we genuinely want the opportunity to understand what’s happening and make this right. We’re here, we’re available, and we have the team and resources to help. Please reach out to us directly at [email protected] and let's arrange a phone call. I’d really like to hear more about your experience directly and see what we can do from here. Thank you, Petrit Head of Customer Experience Omzo
