Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
614 approved reviews, newest moderated first
P.D. S.
Kimberly and Eric were helpful and easy to work with. Prompt and easy in home closing. We would reccomend One Reverse Mortgage to others
Reply from One Reverse Mortgage, LLCApr 12, 2019
Thanks so much for leaving a review and recommendation!
Neoma M.
We were impressed by Mr Martin's easy manner and availability. He explained everything very clearly. He kept in touch and kept us up to date as things progressed. He was friendly and professional at the same time. He helped to make everything progress smoothly.
Reply from One Reverse Mortgage, LLCApr 12, 2019
Thank you very much for your review. Rich is always great at explaining everything and keeping our clients up to date! Thanks again.
Larry Q.
The team from Quicken were a great team to work with. they were very professional.they stayed on top of our loan and kept us iformed in all that was going on.I would and will refer others to you company, I give them an all star rating.
Reply from One Reverse Mortgage, LLCApr 10, 2019
Thank you so much for leaving a review! We're proud to be part of the Rock Family of Companies with Quicken Loans!
John C.
They did fine, except it took way too long to close it out. I took 3 months, and should have taken 3 weeks. John Cavanagh
Reply from One Reverse Mortgage, LLCApr 9, 2019
Thank you for your review and feedback, John. Speed is one of our highest priorities, so we are continuing to work on our process. Thanks again for your feedback!
David H.
The people I worked directly with at One Reverse (Chris Zajec and Abby Giordano in particular) were wonderful!! They were always available for questions (I had many) and I never would have had the patience to complete the process if it had not been for them. Your underwriting department made me crazy, but both Chris and Abby pulled me back from the ledge several times. I recommend them highly and they should be commended for their work!!
Reply from One Reverse Mortgage, LLCApr 9, 2019
Thanks for your review, David. Chris and Abby are very patient and eager to answer questions. Thanks again for leaving your feedback!
Dwane A.
Very professional, no 'BS' , no dancing around a sales pitch. Transparent and down to business , not wasting your time in making a decision. Had two other rev mortgage co's standing by . After conversation with my 'One rev' rep (Ryan) I promptly dismissed both. Should have a 10 star rating. Thank you. Old folks haven't the time to waste, just gotta git on with it...
Reply from One Reverse Mortgage, LLCApr 9, 2019
Thank you so much for your review! We're always working to make the process as fast and smooth as possible, so speed is one of our highest priorities!
Robert
Trevor, Melanie and Ric were excellent and went above and beyond what was expected.
Reply from One Reverse Mortgage, LLCApr 5, 2019
Thank you for your review! They worked very hard to make sure everything turned out well for you!
Melissa W.
Mine was an unusual loan, but they worked with me.
Reply from One Reverse Mortgage, LLCApr 1, 2019
Thank you for your review! We do our best for every client.
