Edmund R.
Poor customer service
Poor customer service. Does not respond
Reply from OnesimJan 23, 2023
Dear Edmund, We have completed a full refund on your 5GB bundle order. If you had problems with the 1GB bundle, let us know. Regards, Onesim Team

Average
Based on 68 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best prepaid eSIM data plans for travelers, digital nomads and remote workers
Onesim (onesim.co) has 68 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
68 approved reviews, newest moderated first
Edmund R.
Poor customer service. Does not respond
Reply from OnesimJan 23, 2023
Dear Edmund, We have completed a full refund on your 5GB bundle order. If you had problems with the 1GB bundle, let us know. Regards, Onesim Team
marojg
great product
Reply from OnesimJan 22, 2023
Dear Marek, Thank you for highly evaluating our product. I hope you will use it again. Regards, Onesim Team
Nat
It didn’t work. Tried many things, followed all instructions and got help from a phone shop. It didn’t work. Bad experience.
Reply from OnesimJan 3, 2023
Dear Natalie, Let me deal with your situation. We see that you activated eSIM and connected to the Internet on December 28th at 18:49 (GMT). You may not have mobile data roaming activated, or you are out of Movistar's coverage area. We will send detailed instructions to your email. In any case, please accept our apologies. Regards, Onesim Team
Sael R.
Did not work in mexico, was very disappointed.
Reply from OnesimJan 2, 2023
Dear Sael, We are very sorry that you had a negative experience with Onesim. We will check your case with the operator. We have made a full refund. Additionally, we will send you a promo code for a 10% discount on your next purchase. If you have any questions or issues in the future, feel free to contact [email protected] Regards, Onesim Team