Excellent
Based on 322 reviews
ONKRON4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price.When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again!We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
ONKRON (onkron.us) has 322 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
322 approved reviews, newest moderated first
L. Robinson, Palisade M.
There were no problems ordering or receiving this product.
Reply from ONKRONOct 29, 2020
Dear Ms. Robinson, Thank you for your positive comment! We strive to provide the best customer service as it is humanly possible during these strange times. Enjoy your purchase! Best, Onkron Team
Michael M.
W were in need of some portable stands that would hold a 75 inch screen and its sound bar. While the stands may not look at heavy duty as you would think, they have performed well and I am very pleased with our purchase.
Reply from ONKRONOct 29, 2020
Dear Michael, We are very glad to hear that you are happy with the purchase! Enjoy the TV stand and we hope to see you again soon! Onkron Team
Terry K.
This stand is exactly what we needed. It is very well made and it looks good.
Reply from ONKRONOct 29, 2020
Dear Terry, Thank you for your kind words. Happy to hear you like the stand and that the delivery went smoothly. Enjoy your purchase. We hope to see you again soon! Onkron Team
randal
Thank you for the opportunity to provide feedback. Whilst your product appeared to be amazing on the instagram video, once received it was not what was respresented. Product quaility was not stable and did not seem secure to hold amd move the televison securely. I also find it offensive that it cost me 75.00 to return the item that is valued at 159.00. Your company should stand by the product represented on Instagram as a quality product and if a consumers perception is otherwise...the company should accept the return with charing the consumer to pay for shipping to return an inferior product. I will contues to shop off line at best buy. I pay for what i see amd not what i hope to get. Thank you,
Reply from ONKRONNov 17, 2020
Dear Randy, Thank you for your review. We are very sorry that you are disappointed with your purchase. We feel awful when our customers are not 100% satisfied. According to the return policy posted on our website, buyers can get a full refund within 30 days of purchase, if they decide to return the item. However, if the reason for return is other than a defect or a fulfillment error, then return shipping is covered by the customer. Again, we are very sorry you left our store disappointed and hope that we can make it up to you with providing impeccable service and superb quality of the products if you decide to give us another chance. Sincerely, ONKRON Team
Henry M.
Awesome customer service. I was missing a piece...I took a picture of the instructions, sent it to the info email, and within 36 hours, I had the missing part in my hands. Brilliant.
Reply from ONKRONOct 29, 2020
Dear Henry, Thank you for the warm review. We strive to provide the best customer experience! Best regards, Onkron Team
Ryan M.
Very helpful chat support agents online! They were able to quickly help me find exactly what I needed. Very friendly too!
Reply from ONKRONOct 29, 2020
Dear Ryan, Thank you for your kind words. Enjoy your purchase! Always happy to assist our customers - via chat, email or phone! Thank you! Best, Onkron Team
Kevin
Great customer service! Excellent product with easy instructions to follow!
Reply from ONKRONOct 29, 2020
Dear Kevin, Thank you for your business and your warm comment. If you run into any issues at all with the product, you know how to reach us. Always happy to assist our wonderful clients! Best, Onkron Team
Henry K.
Great products. Easy to assemble, sturdy and do what they are built to do.
Reply from ONKRONOct 29, 2020
Dear Henry! Thank you for the feedback! Glad to hear you are happy with the purchase and the delivery service. See you again soon! Best, Onkron Team
