Excellent
Based on 659 reviews
Orbio World4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Orbio World. A direct-to-consumer retailer with a vision to create electronic brands that make a difference. Brands that make life a little bit easier.
Orbio World (orbio.world) has 659 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
659 approved reviews, newest moderated first
Hans T.
Nice in hand, feels great. Solid quality, razor sharp en nice leather sheadh so you can take it outdoors too
Reply from Orbio WorldMar 19, 2026
Hi Hans, Thank you for providing us with your feedback. We are thrilled to hear that we were able to meet your expectations. Your business is highly valued and we appreciate your support. Have a wonderful day! Kind regards, Orbio World Support Team
P.B.Neely
If you just want a great review for a great product...you just got it. I am one happy customer!
Reply from Orbio WorldMar 19, 2026
Hi P.B.Neely, Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with our product. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out. We're here to help! Kind regards, Orbio World Support Team
Jill P.
Great customer service! Delivery is prompt and to the door and they notify me when it is being delivered and also that it has been delivered!
Reply from Orbio WorldMar 18, 2026
Hi Jill, Thank you for your feedback and for taking the time to share your positive experience with us. Your kind words are greatly appreciated. We are glad to hear that you had a pleasant experience with our services. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for your support and for choosing us. If you have any further comments or suggestions, please feel free to reach out to us. Have a wonderful day! Best regards, Orbio World Support Team
Jörg D.
Werbung überspirnge ich für gewöhnlich - fast immer, weil es nervt. Irgendetwas hat mich aber reinsehen lassen und das war gut so.
Reply from Orbio WorldMar 18, 2026
Hallo Jörg, vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass wir Ihre Erwartungen erfüllen konnten. Wir schätzen Ihre Treue und bedanken uns für Ihre Unterstützung. Wir wünschen Ihnen einen schönen Tag! Mit freundlichen Grüßen, Ihr Orbio World Support-Team
James R.
I like the over all knife .The blade and handle are excellent. I would definitely recommend the knife to others . I have bought a total of 8 already .
Reply from Orbio WorldMar 18, 2026
Hi James, Thank you for your kind words. We appreciate your positive feedback and glad that you had a great experience. We truly value your support and we hope to do business again with you soon. Best regards, Orbio World Support Team
Tim F.
I was sent an unbranded blunt knife from Matsato and my bad reviews reflected this but to be fair the support management reached out to me and they replaced the knife with a branded version and the first thing I did was cut my finger getting it out of the box, it is definitely sharp. I must say though Matsato rectified my concerns quite admirably, even giving me a pair of Matsato scissors by way of an apology, which my wife loves. Overall very impressed with the company after a bumpy start and super impressed with the replacement knife, just keep your fingers clear!
Reply from Orbio WorldMar 18, 2026
Hi Tim, Thank you for your feedback and for taking the time to share your positive experience with us. Your kind words are greatly appreciated. We are glad to hear that you had a pleasant experience with our services. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for your support and for choosing us. If you have any further comments or suggestions, please feel free to reach out to us. Best regards, Orbio World Support Team
Mzia S.
When I ordered the Matsato knife I didn't expect anything extraordinary. But I was wrong. The knife is amazing. Very sharp, well-built, beautiful and made to last. The packaging is superb, customer service is great and delivery speed is very good.
Reply from Orbio WorldMar 18, 2026
Hi Mzia, Thank you so much for your wonderful review! We’re thrilled to hear that the Matsato knife exceeded your expectations. It’s always our goal to provide high-quality products, and we’re delighted that you found the knife sharp, beautiful, and well-built. We also appreciate your kind words about our packaging, customer service, and delivery speed. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Orbio World Support Team
Paul L.
⁸The design of the knife has a very pointy and sharp edge, very close to the handle. Making for a high likelihood of cutting ones self. Very cool aesthetics wise, Not so much safety wise. Other than that, Very happy with the knife. I took a grinder to the area of concern, And eliminated it. Shouldn't have to do that. Better blade design is suggested, As an upndate, I have purchased several of the matsato,knives Chefs knife Meat Cleaver knife Pocket knife, (Not overly impressed with the pocket knife) but acceptable And The matsato kitchen knife. The kitchen knife is the one in particular, That has design flaws
Reply from Orbio WorldMar 18, 2026
Hi Paul, Thank you for taking the time to share your thoughts on our knife. We appreciate your feedback regarding the design, particularly your concerns about the sharp edge near the handle. Your safety is our top priority, and we understand that the design should not only be aesthetically pleasing but also safe to use. We're glad to hear that you're overall happy with the knife and that you were able to modify it to better suit your needs. However, we agree that our customers shouldn't have to make adjustments themselves. Your suggestion for a better blade design will be taken into consideration as we continually strive to improve our products. Thank you again for your insights, and we hope you continue to enjoy using your knife! Best regards, Orbio World Support Team
