Average
Based on 469 reviews
Organic catalogue3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the official TrustPilot profile for The Organic Gardening CatalogueThank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.Our thoughtfully curated selection of organic gardening products ensures that every gardener can find what they need to help their gardens flourish. From seeds and plants to gardening tools, we've got everything you need.Shop on our website today Our Special Offers Vegetable Seeds Vegetable Plants Flower Seeds Bulbs Fruit Seed Potatoes Garlic Bulbs Onions & Shallots Join Our Gardening Club
Organic catalogue (organiccatalogue.com) has 469 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
469 approved reviews, newest moderated first
Cara K.
Ordered some pantry staples and a few supplements from Organic Catalogue and everything showed up in good shape a few days later. Prices were about what I expected for organic stuff so nothing crazy but the quality was solid.
Gillian
I am not sure what I purchased, might have been two raised beds in metal. I didn't use them immediately but I love them. The height is great, I made up in two different shapes/sizes and they contain my variety of vegetables Aubergine, dwarf beans, Sweetcorn and herbs ...very attractive. I have purchased from this company over many years and will continue to do so.
Reply from Organic catalogueSep 4, 2026
Thank you so much for your wonderful 5-star review! It’s lovely to hear how pleased you are with your raised beds and that you’ve been able to create different shapes and sizes for your vegetables and herbs. Your aubergines, beans, sweetcorn and herbs sound like they’re doing brilliantly! We’re especially grateful for your continued support over the years and look forward to helping with your garden again in the future. Louise Dobies Customer Care
Linda C.
In March 2025 I ordered two rhubarb plants from a selection of around 12 varieties. The 'Victoria' was received a few weeks later as promised. But the 'Rhubarb Crumble' still has not been delivered 15 months later, even though I informed the company i would be perfectly happy to receive a different variety. Nor have they responded to my recent email asking where the other was.
Reply from Organic catalogueJun 12, 2026
We are very sorry to read of your experience and appreciate how disappointing this must be, particularly after such a long wait. Unfortunately, we are unable to identify your order from the details provided in your review. Please contact our Customer Care team directly with your order details so that we can investigate this matter fully and arrange a suitable resolution for you as quickly as possible. We apologise for the inconvenience caused and look forward to hearing from you. Kind regards, Hannah Customer Care Team.
Bee
It's a decent choice catalogue, and more organic choices.
Reply from Organic catalogueMar 1, 2026
We appreciate your positive feedback and are glad you found our selection decent with more organic choices. Thanks for your review! Kind regards, Cristina
Connie
Came quickly. All correct
Reply from Organic catalogueJan 15, 2026
We're happy to hear that your order arrived quickly and accurately. Thank you for your positive feedback. Kind regards, Hannah The Organic Gardening Catalogue.
Customer
I've been buying from Organic Catalogue for several years and always find their service very good.
Reply from Organic catalogueJan 9, 2026
We appreciate your continued patronage over the years. We're happy to hear that you've consistently found our service to be very good. Thank you for your positive feedback! Kind regards, Hannah The Organic Gardening Catalogue
Les M.
I did not receive a receipt or invoice for my order number 23660575 and now have to chase this company up,
Reply from Organic catalogueJan 6, 2026
We apologise that you did not receive your receipt for order and now have to contact us. We will look into this issue to prevent it from happening again. Kind regards, Hannah The Organic Gardening Catalogue
marie M.
The process of choosing and placing my orders are really easy, and very enjoyable due to the lovely catalogues that I receive. The plants and seeds arrive in good packaging, and I haven't yet had any damaged plants, bulbs, or seeds, including fruit bushes and rootstock plants. The only reason that I give a four star instead of a five star review is the problem that I ahve with the delivery companies. When Post Office deliver my goods there is no problem because the postman knows where to deliver my products. However, despite the face that I always put delivery instructions on my orders, the drivers never follow them. I live in a block of flats, I have an allotment and also a large community garden that I tend to. As I have said, despite leaving delivery instructions as to where my own balcony/front door is, the delivery drivers very often leave purchases either in the bin cupboard, a disaster in inself on bin day, or in a communal area which everyone has access to. On more than one occassion my products have been stolen. Time will tell how the plants grow, but overall I am pleased with the company and the quality of my purchases.
Reply from Organic catalogueJan 2, 2026
Thank you for your detailed review. We’re delighted to hear you’re happy with our products, catalogues, and overall service, and that your plants and seeds have arrived in good condition. We’re very sorry to hear about the ongoing issues with delivery, especially given the clear instructions you’ve provided. We understand how frustrating it must be to have items left in insecure locations and appreciate the impact this has had. We will pass your feedback on to our courier partners to emphasise the importance of following delivery instructions, and we hope this will help improve future deliveries. We appreciate your patience and continued support and hope your plants grow beautifully. Kind regards, Hannah The Organic Gardening Catalogue
