Reply from Organic Music MarketingNov 22, 2024
Thank you for sharing your feedback. We deeply regret that your experience with Organic Music Marketing (OMM) has left you feeling this way, especially given the positive history you mentioned with us in the past. We understand that trust is crucial in any partnership, and we genuinely apologize for any actions on our part that have caused you frustration or disappointment.
We want to clarify that our primary goal has always been to support and nurture artists, and we take great pride in maintaining strong, transparent relationships with everyone we work with. That said, we acknowledge that as we’ve grown, some transitions and challenges may have affected the quality and consistency of our service. We understand that these growing pains may have led to some miscommunications and misunderstandings, for which we sincerely apologize.
Regarding your specific concerns, we absolutely take your feedback about the issues with engagement and bot-related campaigns seriously. We have always aimed to provide organic and legitimate growth strategies for artists, and if something fell short of that standard, we’re genuinely sorry for any harm it caused. We’re also glad that you’ve had direct communication with our CEO to address some of these issues, as we aim to resolve any lingering frustrations as swiftly as possible.
At Organic Music Marketing, we continue to value every artist who has worked with us, whether in our "underground" days or now as we navigate an evolving industry. We are committed to continually improving our services and making sure that every artist receives the level of attention, support, and results they deserve.
We would love the opportunity to work through any remaining concerns with you and find a resolution that helps restore your confidence in us. If you’re open to it, please don’t hesitate to reach out so we can continue the conversation and make things right.
Thank you again for your honest review, and we wish you the best with all of your future music endeavors.
Best regards,
The Organic Music Marketing Team