Orion Leather CompanyReviews of orionleathercompany.com

Placed order on 04/21/2019 knowing I would have to wait due to the reviews. Emailed them on 05/25/2019 asking about updates. Received response on 05/28/2019 from a Robin that my order is being produced and I will receive a UPS shipping status. Never received the shipping status, and obviously never received the belt. Now it's 6/30/2019, I tried emailing for a cancellation and got a failed email, and realized their website is down. I immediately know something is wrong, and went online to dispute the cost from my credit card. You most likely will get that money back from your credit card including shipping, so do that and don't fret. My credit card company will reach out (and mostly likely they won't answer). Definitely thinks this company is shady if they just shut down a website with no email announcement. I think I will stick to buying from stores and websites I'm familiar with and can trust...

Bought for the 100 warranty but now that it metal on the buckle broke the business can't be contacted.

Purchased a belt over 2 months ago, money was taken instantly but haven't heard anything since. Up until 2 weeks ago the order was still marked as "processing," which was the exact same status it was after they charged my card. Since then their website has gone down, so I can't check my order status. Haven't heard anything since and they haven't responded to any of my emails. Finally had to submit a fraud charge with my bank. DO NOT PURCHASE FROM THEM.

Are you joking? I placed my order almost two weeks ago and never even received confirmation, despite the money being taken promptly from my account. They don't respond to emails, their phone number is non-functioning, and their website isn't even up any more (all pages on the site lead to an error code). This is ridiculous. I'm filing a complaint with PayPal and my bank. Do not trust this company.

Unfortunately, Robyn. You keep saying the belt was the correct size. Why then, when we ordered 2 belts the same size..one fit and the other was 5 inches off. That just makes no sense. And no I did not forget to post the other emails. The issue came when you seemed to ignore my emails and then I found so many other people struggling with the same issues on this site. This is when alarm set in. The sad truth is you guys have an alarming religion online. I simply missed it before I ordered. 4/18/2019: UPDATE: They finally did refund the money on the belts returned--not shipping of almost $15 though. Still will never do business or recommend them to anyone. ORIGINAL COMMUNICATION This place should be shut down!! I purchased two belts--the same size. One fit and the other was over 5" from fitting. They sent another belt and it was still 5" from fitting. In the email I have pasted, they agreed that if I sent back the 2 belts they would refund my money BUT after I spent almost $15 returning the belts (they do not pay for return shipping--even when it is their fault) they then are no longer responsive to emails and there is no way to call them. They now have the belts and have not refunded my money. VERY UNETHICAL AND DECEITFUL COMPANY--DO NOT WASTE YOUR MONEY OR TIME AND TAKE HEED TO ALL THE REVIEWS THAT SAY THEY DO NOT GIVE YOU THE PRODUCT OR GIVE YOU A REFUND--THEY ARE THIEVES.By the way this sight would not allow their email address to be included infoatorionleathercompany My last response to them on getting the belts in the mail: Thank you. I will get it in the mail tomorrow. From: orionleathercompany. orionleathercompany.com Sent: Thursday, March 28, 2019 8:35 AM To: Subject: RE: FW: FW: Belt measurements That will be fine. Have a great day. Robyn -----Original Message----- From: Sent: Wednesday, March 27, 2019 2:40pm To: orionleathercompany orionleathercompany Subject: FW: FW: Belt measurements Robyn: Making sure you received below communication. From: Sent: Wednesday, March 27, 2019 7:46 AM To: orionleathercompany Subject: RE: FW: Belt measurements Robyn, Just so we can get this resolved, we will send both belts back ourselves and when you receive them you refund us for the black belt. Okay?

It looks like I will have to put in a claim through PayPal. I ordered a belt over two weeks ago and never received any email confirmation of my order or shipping date. And they have not responded to my attempts to contact them. It really seems like they have gone out of business.

DO NOT BUY FROM THIS COMPANY. I bought a belt and exchanged the size - paid the shipping costs back, put the form in, all well within 30 days. Over 1 and a half months later - no response. They GHOSTED me. No refunds, no contact, no belt. They literally took my money and just ignored the customer. Stay far away from this company. Terrible PEOPLE. I am disputing with both my bank and paypal to get my money back, and will forever be saying bad things and WARNING people of this company. Every other review you see here about no response is EXACTLY what you are going to get.

No confirmation after my order. Didn't respond to my e-mails. Did not receive my order. I am in the process of escalating a claim through paypal . . . thank god. Do not order from this company.