Bad
Based on 45 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online Shopping from Oso Grande, America's leading supplier of fine production knives, collector knives, law enforcement supplies, military & public safety equipment, camping & outdoor gear, specialty gear & equipment and many other related products. Shop from our wide selection of products that are in stock and ready to ship. Experience our low prices, fast delivery and the highest level of customer service in the industry
OsoGrandeKnives (osograndeknives.com) has 45 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
45 approved reviews, newest moderated first
Dan P.
Agree with the others. Non-existent company that has a nice website, and no inventory. No one responds to the emails I sent, and have called 40 times and left messages. Absolutely horrible. DO NOT ATTEMPT TO DO BUSINESS WITH THEM!!!
Thomas P.
Ordered a knife in July. They listed they were moving for several months apologizing for shipment delays...ok it is corona season-maybe I’ll wait it out. Never once responded to emails and they never answer the phone-it goes immediately to voicemail stating it’s outside business hours no matter when you call. Do not buy from them-I am contacting BBB. Positive reviews are to bait you in.
william B.
For starters there criminals! Took my money and haven’t received anything I ordered! Damn shame! Guess I’m going to reverse the charges and get my money back.
James W.
Same as others, not heard back from from and order placed ages ago. Came on here to see other people's experiences and sure enough, exactly the same as mine
Diana
Worst. I like others ordered back in August and i never received my product. I emailed and called. Nothing. No answers. Thieves . They straight steal and I’m filing fraud with my bank. Do not buy from them. Other great reviews are fake. They put them there so that you’ll order and steal your money too.
Sean G.
UPDATE** I spoke with the owners and they were in the midst of moving warehouses. She apologized profusely and I understood. I will give them another opportunity in the future. I apologized for my terrible review and nasty things I said about them...over a knife order.
Mr D.
BEWARE: Made initial purchase last summer and it went rather well. Made a second order later in July where I was advised of the company not being able to ship until September. We are now October 22nd and no products, no replies of any kind. Looks like they pulled a fast one. THIEVES.
Timothy S.
I have ordered from Osogrande Knives many times and their customer service is sterling. They are one of the last shops out there that actually carry an inventory instead of just drop shipping it directly from the company. And because of this they often times have products that are discontinued but you can still get it from them because they are an actual store with product. My only hope is that they continue to be in business as it is hard to find anyone who actually has the products in stock and can guarantee shipping as they don't have to rely on a third party to ship it. I would give them more than 5 stars if I could.
