OxiMedical RespiratoryReviews of oximedical.com

I had a 2023 Inogen G4 that stopped working. It was going to take 4-6 weeks for repair. I saw the OxiMedical ad online. Spoke with Gordon Moore on a Saturday he said I could do a trade in and get one by Tuesday for $997. I was desperate for a portable concentrator. I asked how old would the used one would be. He said they didn’t sell used ones and it would be last years the last year the G4 was made. I went ahead and took what I thought was a reasonable deal. Not a major thing but he neglected to tell me there was a $29 shipping fee. He said he would refund that. My unit didn’t come on Tuesday as promised. Then he was going to try to get it delivered Wednesday morning, I waited all day on a delivery because I was supposed to hand the driver my G4. When I get the G4 from OxiMedical it was a 2017. I gave $1000 and a 2 year old G4 for an 8 year old 2017 that Gordon said was Certified, Be ware of any fast talking sales person. I looked on line for those of you who might want to check anything bought from Oxi Medical the first 2 numbers of the serial number indicates the year.

I purchased my Rove unit from Betty Salmon there was not enough stars to rate how wonderful my experience was with her. She is superb !!! I will come back to her time and time again. I plan to buy more accessories in the near future I only want her as my representative.

I came upon OxiMedical because of a dire need to get a single battery for my Imogen G5 POC. The airline would not allow me to board with double batteries. So, I had to purchase another single battery to make enough power for a ten-hour international flight. I called the Denver office at about 15 minutes before closing, and Mike Mishell said he would wait for me to come over to purchase the battery; he even started to charge it up for me. He offered his time so I could gain some peace of mind over a very trying situation. He lent me a backpack to fit the G5 model. I recently returned the backpack to him, pointing out some design issues that came up with my use. Overall, I feel that OxiMedical has a great rep in Mike Mishell. He was very understanding of my situation and was willing to go the extra mile to help me. Thank you, Martin Huter

Although I haven’t personally worked with OxiMedical, I’ve witnessed firsthand the exceptional care and dedication they’ve shown my wife. Every interaction she’s had with Mike and the team has been marked by kindness, professionalism, and genuine concern. Their support has made a real difference in our daily lives, especially during travel, where renting and purchasing concentrators through OxiMedical has made everything so much easier and more seamless. It’s clear they take pride in what they do and truly care about the people they serve. I’m deeply appreciative of the peace of mind they’ve given us and would recommend them without hesitation.

I have been working with OxiMedical for quite some time now, and my experience has been nothing short of exceptional. Mike has made me feel like more than just a customer — he has made me feel truly seen, heard, and understood. I have never encountered a staff so attentive and compassionate. This is a unique company that consistently goes above and beyond to meet the individual needs of their clients, and that level of care speaks volumes. I will continue to commend their outstanding service and the genuine sensitivity they show toward each unique case. I could not recommend them more highly.

I was happy working with Michael, he looked at the best option for my Dad’s machine that we could afford. We started with a reconditioned unit with a warranty and then later purchased a new unit with a lifetime warranty. We were considering trading the old unit in but in the end, keeping the old unit gave my dad a unit he could leave in the other rooms to keep plugged in for use. I am now getting my Dad an external battery charger to provide even more time out and about. Very happy with the service.

Mike was so helpful from start to finish. This was my mom’s first time needing oxygen and she was very nervous & unsure about what to get and the cost. Mike helped us feel comfortable and was very supportive, friendly, & knowledgeable. Even when my mom had second thoughts he helped her get something she would feel comfortable with. Then when we had an issue with FedEx he helped us through that process as well. Overall his knowledge & patience made this experience not as scary & overwhelming for my mom & for that we are truly grateful. Mike was always available to answer any questions as well. I highly recommend working with OxiMedical & hope you’re lucky enough to get Mike as your sales representative.

Worst customer service I have ever dealt with rude.