Excellent
Based on 10,527 reviews
Oxygen Concentrator Store4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Sarah
My new concentrator is great. Delivery was flawless. I am very pleased.
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your feedback, Sarah! We're so glad to hear you're pleased with your new concentrator and that delivery went smoothly. If you ever need anything else, feel free to reach out—we’re here to help!
Mary C.
I needed to replace my home concentrator and I wanted another Caire Companion 5 which is the same model I'm replacing. I like it because it's quieter than most and only weighs about 36 lbs. I purchased my existing unit from the Oxygen Concentrator Store just over 2 years ago so it was still under warranty. Rather than send it away to have it repaired I decided to replace it because the warranty was going to run out next year. When I called, the customer service rep that answered my call was very helpful. She confirmed that they had the same model, the price of the unit was less than what I expected and it arrived in about 3 days. The service was stellar in my opinion.
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your detailed and thoughtful feedback, Mary! We're so glad to hear you had a positive experience replacing your Caire Companion 5 and that our team could assist you quickly and clearly. It’s great to know the unit met your expectations and arrived promptly. If you ever need anything else, feel free to reach out—we’re here to help!
Thomas M.
Even if there is a stumble, you do what is necessary to make it right. Thank you
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your feedback, Thomas! We truly appreciate your understanding, and we're glad we could make things right. If you ever need anything else, feel free to reach out—we’re here to help!
Depardieu, K.
Personal review with Thad and support. People forget that customer service is part of the purchase. Thad did not he was kind and yet supportive!!!! Thank you Thad!!!
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your kind words, Karen! We're so glad to hear that Thatcher provided the supportive and thoughtful service every customer deserves. We’ll be sure to pass along your appreciation. If you ever need anything else, feel free to reach out—we’re here to help!
Stoner, D.
So far wife loves it
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your feedback, Dave! We're glad to hear your wife is enjoying the unit so far. If you ever need anything else, feel free to reach out—we’re here to help!
G.
Everyone I spoke to was super helpful and extremely friendly. I received the replacement part in record time and it was very clear how to return the broken one. Thank you!
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your feedback, G.! We're glad to hear our team was helpful and that the replacement process was quick and straightforward. If you ever need anything else, feel free to reach out—we’re here to help!
Happy C.
Jake provided excellent customer service, even said he would price match if I found the battery for less somewhere else. Got the battery right out to us. No problems. Highly recommend OCS.
Reply from Oxygen Concentrator StoreJun 6, 2025
Thank you for your feedback! We're thrilled to hear Jake provided excellent service and helped ensure you received your battery quickly and at a fair price. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out—we’re here to help!
Cheryl
Have 2 O2 Concentrators. Oxygen Concentrator store has been prompt with all my questions and needs.
Reply from Oxygen Concentrator StoreJun 4, 2025
Thank you for bringing this to our attention, Cheryl. We’re very sorry for the inconvenience and understand your frustration. We've resent the shipping label today. Please call us at 877-303-9289 if you have still not received it. We appreciate your patience and are here to help!
