Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Rodgers, C.
May 1, 2025
You had my oxygen machine for…
You had my caire oxygen machine for two months and never repaired it. I payed the company $325.00 for the repair. I finally gave up and just had the machine mailed back to me.
Reply from Oxygen Concentrator StoreMay 5, 2025
Thank you for your review. We’re very sorry to hear about your experience with the third-party repair and truly regret the inconvenience this has caused. Our records indicate that our team made several attempts to keep you updated on the status of the repair. We understand that you chose to have the unit returned without service, and we respect that decision. While we were unable to move forward due to the unit being outside of warranty, we know how important a reliable oxygen concentrator is and share in your frustration. If you’d still like to speak with someone directly, please don’t hesitate to reach out to our support team at 877-303-9289. We're here to listen and do what we can to help moving forward.
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Ken R.
May 1, 2025
Nick handled things very well
Nick handled things very well, from start to finish. Hope it continues to go well, now that I have the machine.
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you, Ken! We're glad to hear Nick made the process smooth for you. If you ever need anything else, feel free to reach out—we’re here to help!
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Rebecca B.
May 1, 2025
Helpful advice
Helpful Recommended a product to meet my exact needs.
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you, Rebecca! We're glad we could help you find the right fit. If you ever need anything else, feel free to reach out—we’re here to help!
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Klymena Q.
Apr 30, 2025
David was very helpful and…
David was very helpful and knowledgeable . Very patient with my questions. He made it easy for me to order what I needed.
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you, Klymena! We're glad David was able to guide you through the process with patience and expertise. If you ever need anything else, feel free to reach out—we’re here to help!
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Joyce B.
Apr 30, 2025
Ian knew what he was doing!
Ian really helped us figure out what we needed and how the new machine would help us. Obviously he knew what he was doing, but he put the pulseoximeter on my mother's finger and the new machine brought her oxygen saturation level up to an acceptable level, far above the current machine level.
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you, Joyce! We're so glad Ian could demonstrate the difference firsthand and help you find the right solution for your mother. If you ever need anything else, feel free to reach out—we’re here to help!
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Cheryl
Apr 30, 2025
Great customer service
Great phone information. Knowledgeable. Pleasant. Great customer service.
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you, Cheryl! We're glad you had a great experience with our team. If you ever need anything else, feel free to reach out—we’re here to help!
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Cook, Jacqueline J.
Apr 30, 2025
Great service and knowledge of oxygen…
Great service and knowledge of oxygen needs. Was very helpful with my purchases.
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you, Jacqueline! We're so glad we could assist with your oxygen needs. If you ever need anything else, feel free to reach out—we’re here to help!
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Marion C. W.
Apr 29, 2025
I like the equipment. It is the best I know of for weight and ease of use. There shoukd be a local source of help and parts. Oxygen is not a commodity you should have to deal half a continent away.
When I purchased the equipment I think I should have been told there was no local source of supply or help with problems with the concentrator. I think you should have arrangements with sources of help in any area in which you sell concentrators..
Reply from Oxygen Concentrator StoreMay 2, 2025
Thank you for your thoughtful feedback, Marion. We're glad to hear you’re happy with the equipment’s weight and ease of use, but we understand your concerns about local support. While we strive to offer nationwide service and phone-based assistance, we recognize the value of having help closer to home and are always working to improve our support network. We’re sorry this wasn’t clearer at the time of purchase. If you ever need troubleshooting, parts, or guidance, our team is available at 877-303-9289—we’re committed to making sure you’re supported wherever you are.
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