Excellent
Based on 10,527 reviews
Oxygen Concentrator Store4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
sally E.
FAST SERVICE, PLEASANT SALES REP.
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you, Sally! Fast service and a pleasant experience with our sales team are things we are very proud of. We are glad it all came together smoothly for you. If you ever need anything else, feel free to reach out, we are here to help!
Glover, B.
It came in timely manner it is light weight seems to be working great
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you for the wonderful feedback, Barbara! We are so glad your concentrator arrived on time, is lightweight, and is working great for you. That is exactly the outcome we hope for with every order. If you ever need anything else, feel free to reach out, we are here to help!
Emmie
Luke was such a big help to me. He helped me pick the right machine for my needs, gave me a discount, it shipped quickly and got my Oxygen machine the same week I ordered it. Will definitely use this store again if I need anything else!
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you for the fantastic review, Emmie! We are so glad Luke was able to guide you to the right machine, offer a great discount, and get it shipped out quickly. Same-week delivery is something we are really proud of. We will be sure to pass your kind words along to Luke. If you ever need anything else, feel free to reach out, we are here to help!
Kathy
The salesperson I worked with was excellent. She was professional, caring and was able to offer the exact equipment needed in a prompt time structure. Great to work with. Follow ups from company are exceptional
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you so much, Kathy! It is wonderful to hear that Katie provided such professional, caring, and thorough service, and that the follow-ups from our team have been exceptional. We will make sure she knows how much her efforts are appreciated. If you ever need anything else, feel free to reach out, we are here to help!
Robert A.
Had my previous O2 Concentrator, fail after 8 years of us. Contacted American Medical, and worked with Cami Lummus. She was just exceptional in getting me a new one. We found it, quite loud in its operation. Cami arranged a different machine, which is working out very well. I could not be happier with the Support and professionalism Cami and the staff at AMS provided. Exceptional in all respects.
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you for such a thoughtful and detailed review, Robert! We are sorry your first unit was louder than expected, but we are really glad Cami was able to quickly arrange a replacement that is working well for you. That kind of responsive, problem-solving service is what we truly aim to deliver. We will pass your kind words along to Cami and the team. If you ever need anything else, feel free to reach out, we are here to help!
Patricia L.
I’m very pleased with the weight and easy to carry! Plus it is not noisy or loud…. I charged it completely to 100 and then used it for Two hours this morning and I’m very pleased! Pat Lepkowicz
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you for sharing your experience, Pat! It is wonderful to hear you are so pleased with the lightweight design, quiet operation, and battery performance. We hope it continues to serve you well. If you ever need anything else, feel free to reach out, we are here to help!
Patrick Przymus Patrick P.
Received my OxyHome 5L Stationary Concentrator on June 22, 2026 and couldn’t be happier. The service department was extremely helpful and knowledgeable. Delivery service was excellent and it was shipped in a heavy duty cardboard box. It’s quietest air condenser I’ve ever heard. I’ve woken up the last couple of nights to check and see if I even turned it on.
Reply from Oxygen Concentrator StoreJun 30, 2026
Thank you for the detailed and enthusiastic review, Patrick! We are thrilled to hear the OxyHome 5L arrived promptly, was packaged well, and has been so impressively quiet. We love that you have been waking up to check if it is on! Our service and delivery teams will be glad to hear this. If you ever need anything else, feel free to reach out, we are here to help!
Forrester, L.
Although the store communicated well. The oxygen concentrator didn't work upon arrival after being repaired. Update 7/21/26 they did allow us to send it back free shipping for them to repair it. We did receive it back, they said they couldn’t find the issue. However, the machine makes a loud noise now. I did speak with a representative that said it is probably not going to affect the operation of the machine and she will make a note of it and we can ship it back if the machine fails to operate properly. It is loud…We did send the machine back again because the noise kept getting louder. When they received it I had to call to see if the received the machine and find out what was wrong with it. The capacitor was loose in it that is what was making the noise, after them repairing the machine and sending it back to us once again, it is operational. This has definetely been an experience. Their customer support is really good. The quality of the machine I'm not sure since it has been sent back and forth many times for repairs since receiving the machine.
Reply from Oxygen Concentrator StoreJul 1, 2026
Thank you for your feedback, Lavinda, and we sincerely apologize that your concentrator was not functioning properly when it arrived after the repair. That is absolutely not the experience we want for any of our customers, and we take situations like this very seriously. I'm glad we were able to reach out right away and work through some troubleshooting together, and that the unit is now up and running. Please don't hesitate to reach out at 877-303-9289 if anything comes up in the meantime, we want to make sure this is fully resolved for you. Update: Thank you for updating your review and for your patience. We're glad the communication has been helpful. If you notice any continued noise or change in performance, please reach out and if you'd like to send the unit in, we've documented everything on our end and will make the process as quick as possible. You can always call us at 877-303-9289 with questions. Update: We apologize for not catching the loose capacitor on the first pass. Oxygen concentrators are essential equipment, and back-and-forth repairs are never the experience we want our customers to experience. We're relieved to hear the machine is now operational, and we appreciate you recognizing our customer support team's efforts along the way. If you notice any further issues with the machine, please don't hesitate to reach out to us directly.
