Oyo SkincareReviews of oyoskincare.com

Overall really disappointing. I bought the razor bumps duo which wasn’t cheap so I was expecting big things. For a start the pump on the ‘ingrowns out’ bottle doesn’t work so I have to unscrew it to get the product out and it has made absolutely no different to my ingrown hairs/ bumps/ itchiness. The packaging is nice and I love the branding of the company, the smell is great but it’s not done what it says on the package

Sorry. Wouldn't recommend I'm afraid. Didn't see any benefit from the products after using them diligently as instructed, and the company service left alot to be desired. Be wary of the 30 day better skin guarantee. I had to fight to get my money back - having reached out to request one beyond the "30 days" of the guarantee ... Technically. I sent my email on day 32. I know right. Travesty. No where on the website or in the order confirmation email did it give any detail about the guarantee or clearly state what the terms were etc. So I thought it was unfair and not reasonable that they used the 2 days beyond the 30 days to say they 'weren't able' to give a refund. They 'were sure I would understand'. After going back with dates and timelines etc and calling out the lack of details provided on the website about the guarantee and requesting to make a formal complaint... I did ultimately get a refund. But that was after the initial 'sucks to be you' kind of copy and pasted in response to my initial contact and request for a refund under the guarantee. After I explained I wasn't seeing any difference in my skin. These products are expensive! The cost is substantial for what they are. The whole experience has left me with an unpleasant taste in my mouth to be honest. The way the communication implied I was doing something wrong or trying to cheat them by asking for a refund under the guarantee, made me feel ... well, terrible. Don't offer a guarantee if you're going to make customers feel bad for using it if they're not happy. I understand even the best products won't work for everyone. I get that. I didn't have unrealistic expectations. But I didn't see any change. And my purchase decision was made because of they offered a guarantee. The products were expensive - alot of money for me, I felt they'd be worth it if worked for my skin like they seemed to be for so many people. And worst case if they didn't, there was the guarantee. Which I'm sure is why alot of other women decide to try the products too. That they didn't have an approach of simply honouring the spirit of the guarantee - on the basis of a couple of days making me out to be the bad guy, when they hadn't been clear on terms of the guarantee just seemed not aligned with all their marketing messages and stated values - makes me think that it's simply an effective marketing tool. Helping convert web visits to purchases. In any case... I wrote a very fair 2 star review via one of the links in the many emails I received from the company asking for me to write a review following my order, but to date it hasn't been published which I think is suspicious. The website review process seems to be separate from these Trustpilot reviews? There's no mention on their actual website that the reviews they show there are Trustpilot reviews - and so are independent. I can only assume they're separate systems? And that gives me pause and reason to think they maybe pick and choose what reviews get published - which is why almost all the reviews on their website seem so positive. (Of course, I could be totally mistaken about this. Pure conjecture on my part obviously. Just making observations in light of my experiences.) In any case. I think the products are overhyped and not worth the cost. If they work for you and help - awesome. I'm happy for you. But I find myself suspicious of the company's commitment to it's stated ethics and think the 'Kind' mantra is being milked for all it's worth. Consciously packaged? I'm not so sure I buy that... The stickers on the products are all standard plastic based adhesive and such. They might arrive in cardboard packaging, but that doesn't make much of a difference if the rest is all standard product packaging... I'm all for supporting and empowering women, buying local, sustainable products and prioritising the planet over growth. Truly. And I'm honestly happy to pay more for products and buy from businesses that are genuinely, independently verifiably, aligned with those values. I'm just not confident that this company and these products support those values. I honestly hope that I'm totally off base and misunderstanding my experience. That my experience is an outlier. I want there to be more ethical, sustainable, female owned and run businesses who are putting people and the planet ahead of growth - I just can't ignore the red flags and the little negative gut feelings I've had in response to the interactions I've had with the company. So my advice is ... be wary.

I'll start by saying I only ever wax, so this might be less relevant if you shave instead. I've been using the duo for about 2 month every day as instructed. It does leave the area feeling smooth and soft, however to say it gets the ingrowns out is an overstatement. I haven't found the product to make any difference to the presence of ingrown hairs, and the benefits it does give you could easily be achieved with regular exfoliation (your favourite body scrub or a mitt) and a nice lotion/oil for a fraction of the price. I will also say that while I liked the before/after pictures on their website, each one of those where you can see an improvement states it was taken after 3, usually 4 weeks of use (which is completely fine). However, I was prompted to review these products only days after purchasing, which I find a little misleading if the review were to be shown to potential buyers. If your own materials claim results can be seen after x weeks, don't ask for a user review earlier than that - surely it can't be representative.

I like the idea, the ethos and customer service and liked the routine of 3 products that looked good. Unfortunately for me despite using the 3 step approach as advised there wasn’t a big change in any razor bumps or ingrowns. Step 2 (the exfoliator) ran out really quickly before the other 2 products too. Perhaps with longer use of all 3 I would have had better results but it’s an expensive product to buy again when initial results haven’t been as good as I had hoped.