Great
Based on 265 reviews
Oyster4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our MissionEmpower companies everywhere to employ and care for talent anywhere.About OysterOyster makes global employment simple, human, and fair. Whether you're hiring your first person abroad or building teams across 180+ countries, you get a platform that moves fast and people who have your back—from day one to year ten. Talk to Experts Employer of RecordUnlike a traditional employer of record, Oyster deploys deep employment insights and a team of legal and HR experts to ensure compliance in 180+ countries. Global ContractorsOyster’s easy-to-use self-serve platform puts everything you need at your fingertips, allowing you to hire, pay, and manage contractors across 180+ countries—all in one place.US PEOOyster PEO makes it easy to run accurate US payroll, offer attractive benefits, and manage all HR and compliance matters for your US employees.Global ComplianceLocally compliant contracts in 180+ countries (and counting). Oyster takes care of that for you with built-in compliance, localized knowledge and insights, and in-house legal expertise
Oyster (oysterhr.com) has 265 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 12 reviews with 3 stars · Clear filters
Lucy
We enjoy oyster overall, it seems simple enough. Where it's lacking is when more complex questions or issues arise, we see a lack of proactive communication about these one off use cases. Id like to see or hear about other's experiences to eliminate or mitigate dropped balls.
Reply from OysterMar 4, 2024
Hi Lucy, Thanks for taking the time to review Oyster. We've shared your feedback with our Product team. Oyster team
CAP
Meh, nothing to write home about
Reply from OysterFeb 28, 2024
Hi CAP, Thanks for taking the time to review Oyster. We'd love if you could provide more detail on your experience using Oyster as a global employment platform. We'll be reaching out! Oyster team
Maurice
The service itself is very useful for hiring talent abroad. The organizational structure and attention to detail can improve. Almost every interaction required me correcting staff, or requiring more information. I feel like a general runbook and templates are used, instead of catering to the individual and paying attention to the details. Don't make the user do the work for you. From asking for proof of right to work in EU as an EU citizen while already have a copy of my passport, to failing to adjust the verbally agreed terms in a termination letter. There seems to be support specialists for everything, and often I got pointed to someone else. Only for me to restart the story and try again. Rather than doing an extra step by the support staff and forwarding my request / question. For the service my company paid, I expect a higher level of quality.
Reply from OysterNov 30, 2023
Hi Maurice, Thanks for the detailed review. We've shared the feedback with our CS team; 3-star experiences are not our standard! Thanks again for taking the time, Oyster team
Arielle
Oyster provides the EOR service but their customer service is spotty, getting different answers from different people, slow on responses, and odd policies on deposits.
