Pacific For LessReviews of pacific-for-less.com

Thank you Pacific For Less! For a near-flawless vacation, even in these challenging times! This was a dream of ours for years -- our 40th anniversary trip! With your expert help, we did it! From the countless changes in itinerary that we made, to the COVID testing, to the reps waiting for us at each juncture with our name signs, and the seamless transfers, we want you to know how much we appreciated all of that! I can't say enough how pleased we were with your professionalism, and care. Thank you, thank you!!!

We have used Claudia and her team at Pacific for Less for 4 trips to French Polynesia now. We are VERY happy repeat customers and highly recommend Pacific for Less. Claudia and team are very knowledgeable, customer focused and honest about strengths and weaknesses of travel arrangements, hotels and experiences. Claudia is very responsive when you are planning your trip and when you are in French Polynesia needing adjustments to the trip. Five stars.

Allow me to start by stating Claudia and her team assisted us with our honeymoon at St. Regis Bora Bora back in 2014. Everything was arranged perfectly for us back then. Come November 2019, we are celebrating our 5th anniversary and decided to return to Bora Bora, this time with our 3-year old twins. Pacific For Less arranged everything for us once again (this time we chose to stay at the Four Seasons), and I cannot begin to tell you how flawless everything was. Claudia made sure our life before and during travel would be a breeze, considering we are travelling with little kids. She gracefully made adjustments with our seats on the plane, and our package included access to the VIP Lounge in Tahiti. This was a much needed bonus, as our kids enjoyed the trip soooo much, that they were so tired by the time we were leaving the islands. The airconditioned VIP Lounge (with lots of snacks) was a lifesaver. Claudia and her team also arranged for us to have a private Safari Lagoon Tour which included an informal photoshoot at the resort and during the tour. It's truly something we would treasure forever. Although specific villas cannot be guaranteed upon reservation (only villa types, but not the specific ones), Claudia did everything in her power to ensure we were assigned one that is kid-friendly (in shallow waters) to give us peace of mind in case our twins would accidentally fall over. The Four Seasons did board up our balcony with plexi-glass as well. Oh, and let me not forget the service we received upon arrival in Tahiti - complete with a lei reception, and us being escorted to a "special VIP lane", avoiding the long lineup at the customs area (again, definite bonuses when travelling with little kids!) We were most definitely pampered the entire trip. Obviously, a trip to French Polynesia is expensive. As they say, you get what you pay for. I can honestly say that even if we're among "the average middle class" who can only afford to do this trip once every 5 years or so and have had to make "cheaper" choices to make this trip more affordable and plausible for us, Claudia made us feel as if we're as important as the next millionaire client. I only hope and pray we are able to return for our 10th anniversary, 5 years from now. I can most definitely guarantee we will be dealing with Pacific For Less again when that time comes. Māuruuru roa, Claudia and the entire Pacific For Less team! You guys have impacted our lives in more ways than you could imagine.

Imagine being on your honeymoon and COVID-19 happens... Being in a foreign country, we heard many rumors from other guests and at the resort about what would happen to tourists on the island as information on the island was limited. Claudia was extremely helpful in maintaining communication throughout all the frequent and changing developments. She rebooked our flights to fly back home to the USA as the government banned tourists from being in the country. While we unfortunately didn’t make it to Bora Bora from Moorea, she was able to give us a full refund for that part of our trip. I couldn’t imagine trying to rebook this travel back home without her help. Having her open line of communication was invaluable during this crisis and she worked hard to try to put us at ease by giving us frequent updates on the changing government guidelines at the time. On top of this, the process of booking the trip was so fun. They gave invaluable insights about the hotels, excursions (give you two free ones!), on-island eating, etc. You can really trust Pacific for Less through this entire process. I would totally recommend!

My husband booked our 2 week honeymoon at St. Regis Bora Bora through Pacific For Less, and it was an absolute dream!! Literally perfect weather (late September, rained 1 day) and amazing over water villa! Staff was top knotch! We took them up on the helicopter tour, jet ski tour, two spa days, and watersports (included). Every meal was superb. We loved venturing into the city and going to the markets and black pearl shops. Overall, a fantastic trip and we would LOVE to do it again someday!!

Some background. My wife and I had used PFL back in 2015 for our trip to Moorea. They were great back then and that trip went off without any issue. For our planned March 2020 trip to Bora Bora, we planned to use PCL again, but I also got quotes from a few other agencies and from Costco - the latter has been making a big push, it seems, into travel. Reason we selected PCL for March 2020: - service and responsiveness. Claudia and her team priced a lot of different options for us. Fly on one day vs another. Overnight or mid-day flight. LAX vs SFO as gateway, etc. I didn't realize what a big deal this was until I tried to do the same with Costco. Costco doesn't "save" the pending quotes, so each time I wanted to try a new option, it would be a new call center person and I'd been starting from scratch. - cost. PCL was not the cheapest. Costco was about $200 or so less, but when given our total cost, this was about 1.5% of the budget. The point above was worth that very modest extra cost plus the personal service has value to me. - comfort with past experience. We had used them before, they still had good reviews on Trip Advisor and there was no reason to not use them again. - accuracy. I found that PCL's final documents always match what I agreed to. No hidden stuff, no bait and switch, no errors. Why I'll recommend PCL to anyone: COVID happened! We were supposed to depart from the US on 15MAR (a Sunday) and travel restrictions were just starting to take hold. French Polynesia was adjusting their entry rules and overall there was just lots of uncertainty. My wife and I on Thursday had made the decision that if travel was allowed, we would go. I had a brief email exchange with Claudia on Thursday as PCL was sending frequent updates to their clients to keep them informed. Friday, we changed our minds. I sent PCL a note and within 30 minutes they were calling me back to begin adjusting things. Before the end of the day, the entire trip had been moved to March 2021 and the hotels arranged. Since the flights could not be booked that far out, PCL committed to getting them booked and they did that in early April 2020. No charge, no change fees, nothing! Technically, I had cancelled non-refundable airfare including the inter-island airfare and PCL made it work. This was about the best outcome I could have possibly imaged when having to cancel a trip to paradise. And they did it in a day. I can't even begin to imagine what it would have been like if I was trying the Costco call center on that Friday. The internet was buzzing with horror stories from all the travel companies and their hold times. In summary, I was happy with PCL in good times. I'm a permanent fan of them for how they handled what we all hope is a once-in-a-lifetime scenario. Looking forward to Bora Bora in 2021 Tom and Karen

AMAZING HONEYMOON! Pacific For Less helped us plan the PERFECT honeymoon to Moorea, Bora Bora, and Tikehau. They helped us with awesome deals and add ons that other travel agents couldn't provide. Our trip included our stays, champagne upon arrival, welcome cocktails, tours on different islands, etc. We were able to skip lines upon arrival, airport lounges, etc. They covered all transports and it was SO seamless. Every single experience on each island was SO amazing and unique: Moorea -- Hilton Moorea Lagoon Resort & Spa Gorgeous! Rent a car and explore the island, get in the water, so magical! Bora Bora -- Conrad Bora Bora Nui Resort The most INCREDIBLE resort we've ever stayed. We did an overwater bungalow and I am still dreaming about it. SO worth it, SO amazing. Tikehau -- Tikehau Pearl Beach Resort What an amazing atoll -- completely different from Moorea and Bora Bora as you are in the middle of no where and it is SO incredible. This is off the beaten path and true French Polynesia! 10000000% recommend traveling to French Polynesia and using Pacific for Less to plan your trip!!

5-star experience with Pacific For Less. My family of 5 stayed at the St. Regis Bora Bora for 5 nights. The team made the logistics of travel very easy. They were thoughtful and attentive with frequent contact by email and text. Their added-on-services resulted in cost savings to a very expensive destination. I have recommended them to friends and parents already.