LWMc
These guys are great
These guys are great! Great communication and very helpful. Highly recommended.
Reply from Pacific Bay WatchMay 16, 2019
Thank you very much and enjoy your watch.
Excellent
Based on 180 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pacific Bay Watch we strive to achieve one hundred percent customer satisfaction. We offer the highest quality merchandise, and the largest selection on the Internet. "We will not be undersold.”Pacific Bay Watch has over 100 years of combined experience in the Watch and Jewelry industry, we know what it takes to satisfy your needs.
Pacific Bay Watch (pacificbaywatch.com) has 180 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
180 approved reviews, newest moderated first
LWMc
These guys are great! Great communication and very helpful. Highly recommended.
Reply from Pacific Bay WatchMay 16, 2019
Thank you very much and enjoy your watch.
Roger
Peter is awesome! Deliver the watch overnight. The quality of the service is definitely worth of 5 stars
Reply from Pacific Bay WatchMay 13, 2019
Thank you for a great review and enjoy your watch.
Francisco
Made direct contact with Pacific Bay Watch and clarified all my questions. Once I placed the order, the package with the watch arrived as planned in top condition.
Reply from Pacific Bay WatchMay 13, 2019
Thank you for a great review and enjoy your watch.
Pete V.
Good service
Reply from Pacific Bay WatchMay 9, 2019
Thank you and enjoy your watch.
Ray R.
Great professional experience dealing with this company.
Reply from Pacific Bay WatchMay 9, 2019
Thank you and enjoy your watch.
JEFF E.
Speedometer Bangle bracelet was delivered to the local Philippines post office in ten days time, well packaged and in excellent condition. Before purchasing I researched several companies on the internet with prices ranging from $7.50 to $295 dollars. The cheaper ones were the Chinese knock-offs, but I wanted the authentic official one made in Italy. Item is beautiful as advertised and is a great accessory to the Rolex GMT Master II "Coke" watch. Customer service kept in contact advising me of the status of the delivery. Thank you.
Reply from Pacific Bay WatchMay 4, 2019
Thank you for the nice feedback and enjoy your bracelet.
Yang L.
Order a IWC portofino IW356502 watch, which is listed as $3600. The next day my order got canceled right away with "unforseen circumstances". I check it again, it is listed as $4150. If you can not keep a listed price right, there will be some trust issue. They respond the review saying the watch is sold long ago. However, I proceed to pay for the watch fine and even got the confirmation. I have the confirmation email, however, I can not post picture here. It is your loss that the transaction failed. I will just buy the watch from another company. In this situation, we both did not lose anything. It is ok to just admit there is a mistake. But stop covering up with lies.
Reply from Pacific Bay WatchMay 17, 2019
We sorry to hear about your inconvenience. this watch is Discontinued model and we never process your order. Opposite we try to accommodate and locate you this watch, but it is no longer available. As we strive of 100% satisfaction from our customers, its impossible to have all the watches in the world. We constantly update our site to have more of the new models and we never process any order unless we have it in stock. Your card was never charged and we canceled your inquiry as soon as we knew this is no longer available.
Kok Kay S.
I tried to secure another purchase from them but they kept cancelling my offer without giving me their counter-offer
Reply from Pacific Bay WatchMay 1, 2019
You purchased a Ball Watch from at superb discount and its been delivered to you with 4 days. after that transaction you were giving us a low offers on several watches and every time we reject your offer we stated the reason: This order has been canceled. Reason: Proposed price unacceptable. Kind of unfair to leave 1-Star review, because we can not sell our watch at the price you make up. Our watches already discounted significantly and we always open to REASONABLE offers.