PacificspinsReviews of pacificspins.com

Won $60 off a free spin offer, go to withdrawal- they say I need to verify my account. Fine. No problem. I upload all of the required information, they try to say my ID is expired (I just renewed in June, it doesn’t expire until 2028). I reupload all of the info & emailed them back. That was two weeks ago (Aug 7th today is Aug 22nd) no response to any emails (I make sure to send one every couple days) & no change on my account despite them saying it only takes 3 business days to verify. I’m not surprised their rating on here is so low. Update: within one day of posting this review everything was rectified so I’m changing my rating from one star to three. They did change my withdrawal from 64 down to 50, after they verified my account. The withdrawal was pretty fast too, withdrew w/ btc & got it in less than five minutes.. I shouldn’t have to resort to methods like this just to get a response or to have my issues resolved.

I'm seeing a lot of "you created more than one account and that voids your winnings", on here. I was wondering why you allowed people to deposit at all if you were just going to void their winnings and not allow them to withdraw anything, due to them having created more than one account? Why would you wait for people to deposit and then wager their money with you, wait until after they win a substantial amount or any amount (I'm guessing) and then try to withdraw, before you go ahead and let them know they have more than one account? That doesn't seem right now does it? I am wondering because I too have created more than one account but haven't deposited anything as of yet, I was thinking about making a deposit with your casino which would be the first time I have ever deposited at one of the RTG casinos. I wanted to look up reviews first because I was skeptical about whether I would even be able to withdraw if I were to win something. Who wants to just throw their money away? That's essentially what your doing when you deposit to a casino that you have no ability to withdraw from. I will be more than happy to change my review score once you let me know what I am going to have to do to make sure I can make a successful with withdraw should I win after making a deposit. I am certain now that if I would have been allowed to deposit and then ended up trying to withdraw any wins, you would have too intercepted my withdraw attempt claiming "more than one account" as the reason. I am willing to still make a deposit and give you guys a shot despite all the reviews on here but I am going to need confirmation that I will be given the opportunity to withdraw my winnings if any before I will do that...? I have created a few accounts but have never deposited or attempted to withdraw anything before on any of them. I would like to delete all but one, I'm just not sure how to do that. Also, I would like to receive confirmation that i will be able to withdraw winnings if any after I delete or close all but one account and then make a first time deposit to the one account left open, and I wont have someone try to tell me that I had more than one account in the past so it voids my winnings if I try to withdraw anything...I will change my review after I am able to get a response, thanks. Amber

Trash website, disgustingly rude and completely unhelpful support team, and they steal whatever you win. $1000 just deleted. Website is a joke. And they will probably come in here and give some hilarious reason why they steal from people and gaslight everyone, but be sure, it's completely BS.

Wow so u make up ur owe rules now I deposit alot and all the time for my free spins and rewards so I deposit 3 times and get nothing what it is I win on ur free spins and u ain't liking it so u make up some new rules what kind of scam is that my user name corey7754 u think it's ok to take away ppl rewards that's the offer u give and for no reason other then I win on them but guess what I won again lol ur a joke I hope u get shut down didn't know u could go again ur owe policy u wanted more info to reply to my review bottom line is the reason for rewards are for the one who deposit more and more and in a different class then the other that don't deposit but u got against ur own policy u tell me because of the free spins I get that I keep winning on u took away my rewards how can u do that when the free spins u Gave me for depositing money and not winning or winning why have the reward then u took mine away for no reason it all I didn't ever use a promo code on anything and now when I deposit even if I lose I get nothing I did deposit alot and u take away that from me because I'm winning how can u get away with that go to my page in my account its blank on promo and my rewards I didn't know it was ur rewards ur money I deposited ur hard work winning and u don't give me nothing now when I deposit and lose I'm to get cash back I can't use a promo when I never once did to me u so on with ur policy but only for u but what about my rights someone need to fine u for going again the policy I didn't do one thing wrong please look into it I sent u the email info username corey1737 check for ur self nothing and it's been week blank sad and nothing happen to u for going against it but if I do it I pay a price for it u should too pay me for all the cash back that I never got I'm begging look in my account and even I'm not getting it I still deposit and I'm still winning u didn't stop me that's why u took it to me ur a scam butthurt sad casino to take someone rewards away for no reason but for winning

I have had nothing but good experiences from Pacific spins they have been very prompt with their redeem process as well as customer service via email. I've cashed out quite a few times and really enjoy the games.

This website is a scam. Their table games are not the official spinlogic ones. They are rigged. I have screen recording proof. No matter what you have the dealer will get 20 or 21 about 9 out of 10 hands. Don't bother playing with these crooks. Wanna know how I know the games are rigged? After you play a table game, when you go back out to the lobby where it shows your last played games...there's no icon for the table.game. and when you click to play it again, it says the page is not there...they're using illegal overlays and when you click their table games it takes you to a rigged version they made. I have recordings for anyone who would like to see. YOUVE BEEN WARNED! DO NOT PLAY HERE.

These people! so I win over a $1000 with a clean deposit might i add.. only to be told I have a second account okay and???? I forgot the info for the other one! With that being Said i’ve been locked out of my account for the past four days and then back-and-forth with my ID and me taking a picture with it. Just tell me that I need to take it. Take a better picture holding my ID then I just find out tonight that they gave me back my deposit, and that any winnings have been canceled out, which is a load of crock These ding dongs I won’t be playing here anymore so full of bs that’s how to get people on string play play play just block your account and cancel out your winnings. This some sideways ass crap and what happened to freedom of speech! How you gonna tell me how to write MY REVIEW.. Update: well I was under the impression that if the other one was used and if I made deposits on just one account then it would be fine. But guess I was wrong and for 2 I didn’t refuse to disclose my account information I just didn’t list it. And what other looking can you possibly do??? I already had to wait 3 days just to be told me that the winnings I won was removed!!! And the constant back and forth emails just to get a response from An agent that just stops replying….and let’s not talk about what’s fair because if it were that important to guys i would’ve received a phone call instead of the ridiculous back and forth emails. So it’s a loss for both parties, yall keeps my winnings and in return I gave you guys the review you deserved. Thanks have a wonderful week

I’d give it a zero if it would let me. Everyone that gives them $ is only making this website rich and u will lose it’s guaranteed ur gonna lose. It’s fixed and a joke I’d rather spend my $ on scratch offs or might as well just give to homeless over wasting it making these crooks and thieves richer.