Trina
Annoying
I ordered a care package and spent quite a bit of money on the package. The tracking number was invalid, and when I called to check on the tracking, I got a voicemail and nobody called me back.
Excellent
Based on 366 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Package Penguin is listed under Shipping & Logistics.
Package Penguin (packagepenguin.com) has 366 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
366 approved reviews, newest moderated first
Trina
I ordered a care package and spent quite a bit of money on the package. The tracking number was invalid, and when I called to check on the tracking, I got a voicemail and nobody called me back.
Eric
Shipping of this has been a nightmare. From long processing times to the package being redirected to a FEDEX office with no way to change who is picking up. Makes it hard to have package picked up when it is a care package for a hospital patient.
Jes S.
I just used Package Penguin to send my all-remote team a big box of their favorite snacks. This company has great customer service -- Paul told me when I would need to get my order in by for us all to get our package by the same date, and I got tracking numbers to ensure that everyone's package would arrive in time. I even got tissues that matched our company colors. It worked exactly like it claims. Package Penguin is easy to work with and has a great selection of products at a fair price. I highly recommend.
Antoinette
Will Use Again! My sister wanted a care package while away at school. I found most of her favorite products online but please restock the sold out items quickly! I love how easy it was to customize my care package and the tracking number helped as well to ensure she received her package! She loved her customized note that I have written (typed) for her as well. Thank You Package Penguin! I will re-order again!
P.
Package Penguin made it easy to send a care package to a friend that lives halfway across the country! They had lots of options to choose form to include in the package, and it even delivered a day earlier than projected!
Ashley
I’m very impressed with my care package that was made up for my girlfriend that was in quarantine. I browsed several websites and this one was the only one with good prices and great shipping! The shipping was very quick and the package was perfect, exactly how I ordered it. I highly recommend it if you’re looking for customizing your own package.
karma
The box arrived in a timely fashion, were packed well, and the recipient loved it. Well worth the money and I hope to use again in the future.
Anonymous
Really quick and reliable!